Five Guys

4.3
965 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 460-2 Town Center Place in Columbia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
460-2 Town Center Place, Columbia, SC
29229, United States

Hours

Reviews

4.3
965 reviews
5 stars
570
4 stars
238
3 stars
74
2 stars
31
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with soggy fries and dry burgers.

Customer Service

While many reviews highlighted friendly and helpful staff, there were several complaints about rude behavior from certain employees and inconsistent service.

Pricing Concerns

Numerous customers expressed that the prices are high, with some feeling that the value does not match the cost.

Cleanliness

The restaurant was often described as clean, but there were occasional mentions of dirty tables and restrooms.

Management Issues

Some reviews pointed out poor management practices, including disrespectful treatment of staff and lack of proper training.
  • DC
    Dawn Coleman
    Jan 3, 2026
    5.0
    Good place for everyone.
  • JJ
    JAMIL
    Dec 27, 2025
    4.0
    I think the burgers are overpriced
  • LJ
    Lauren Jordan
    Dec 26, 2025
    1.0
    I went to this five guys and ordered 4 large fries, but I did not receive larges. After, I went to speak with a worker to let her know I did not get the larges I ordered. She proceeded to argue with me instead of solving the problem. All of the workers proceed to mumble under their breath. I just wanted to get what I paid for and there was no reason for her to get disrespectful with me. She then said they did give larges and this was the new large just in case I wanted the order the new old large.
  • YM
    Y M
    Dec 10, 2025
    4.0
    Food is always great! Burgers are cooked just right with all the fixings you choose.
  • PK
    Pat K
    Dec 9, 2025
    5.0
    While their prices are a bit high for my budget, their service and food are top notch. They are my favorite occasional treat.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.