Five Guys

4.3
1080 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 285 Columbiana Drive in Columbia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
285 Columbiana Drive, Columbia, SC
29212, United States

Hours

Reviews

4.3
1,080 reviews
5 stars
671
4 stars
218
3 stars
87
2 stars
41
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and accommodating, while others reported rudeness and lack of attentiveness.

Food Quality

Food quality is generally good, with many enjoying the burgers and fries, but there are complaints about cold food and incorrect orders.

Pricing

Customers frequently noted that prices are high relative to portion sizes, leading to dissatisfaction regarding value for money.

Cleanliness

The cleanliness of the establishment received mixed reviews; while some found it clean, others reported unsanitary conditions.
  • LD
    Lawanda Davis
    6 days ago
    5.0
    First time here and liked the burgers. The dining area was clean and quiet, and the staff was courteous.
  • JJ
    John John
    Jan 5, 2026
    5.0
    Travelling in SC, and I could've gone to a local burger joint and had the "Elvis" Burger (hold the peanut butter), but chose the known standard - Five Guys. I was not disappointed! A delicious made to order burger with a mountain of fries. The restaurant was clean well managed. The Manager,Jeffrey, was welcoming and customer service oriented. Thank you!
  • CB
    Chad Brad
    Jan 2, 2026
    5.0
    Manager/supervisor was very aware of the time it took from order to when it was given to me. Gave me a gift card when my order took a bit longer than expected. Good business
  • TT
    Tona
    Nov 25, 2025
    5.0
    Apparently all the employees walked out and quit. The manager and one staff did a great job trying to keep up with orders. They definitely should be rewarded by upper management.
  • JF
    jordan furlong
    Nov 15, 2025
    5.0
    Walked right in. The young man taking the orders was very friendly and patient. Can’t wait to come back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.