Five Guys

4.3
880 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 931 Senate St. in Columbia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
931 Senate St., Columbia, SC
29201, United States

Hours

Reviews

4.3
880 reviews
5 stars
540
4 stars
198
3 stars
76
2 stars
28
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, especially the burgers and fries, although some reported issues with taste and freshness.

Service Speed

Service speed was inconsistent; while some customers experienced quick service, others reported long wait times and issues with order accuracy.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting clean facilities while others reported dirty tables and restrooms.

Pricing

Many customers found the prices to be high for the quality and quantity of food received, leading to complaints about value for money.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor service.
  • AF
    Andrew Fowlkes
    Oct 19, 2025
    1.0
    Waited for 3 hours for my food!!! I ordered on the app and they just kept making in-store customers food before mine. I went up and asked about my order TWICE, and yet people kept coming in after me, ordering, and getting their food before I did. I know the restaurant was slammed but ignoring the online/mobile orders was completely unacceptable!
  • JV
    John Vadala
    Sep 11, 2025
    3.0
    The service was, so so. The food was not very good. The atmosphere wasn't existent. Might have just been one of those nights.
  • LG
    Lycan Caudill (W.D Gaster)
    Sep 9, 2025
    3.0
    Loved the food would eat here again, but did have a problem with the employees yelling at each other for 10 minutes.
  • DW
    Demetria Wood
    Sep 5, 2025
    5.0
    I hate they cut your hotdog down the middle definitely not what i think about when i want a hotdog
  • LO
    Lisa O'Malley
    Sep 4, 2025
    5.0
    Excellent 👌

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.