Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
451 reviews
5 stars
227
4 stars
89
3 stars
45
2 stars
27
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty interiors and bathrooms.
Product Quality
Several customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly made beverages.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted a lack of enthusiasm and negative attitudes from staff.
Wait Times
Customers frequently complained about long wait times, both in-store and at the drive-thru.
- CCCadence ColganNov 13, 20251.0Slow. The worker up front kept reminding the people making the drinks about my order and they ignored them. Would give a 0 out of 5 stars. Honestly pathetic.
- JGJOSEPH GILLOct 20, 20255.0The best breakfast 😋
- JVJacob VelezOct 2, 20251.0Mydrink was terrible and the employee Amy was yelling at another employee
- KBkaren BlackOct 1, 20251.0Myself and another person walked in dunkin' donut waited about fifteen minutes.Nobody came out the front, she left then.I left customer service is horrible.You didn't even acknowledge us
- MSMadame SSep 26, 20251.0This is primarily for the staff working morning shift on 9/26/25. It was raining and as I entered the store I slipped and fell. I got an “are you okay” , no movements to help or anything, i already struggle with hip pain so falling definitely didnt help. I just would have liked a bit more courtesy. A wet floor sign doesnt necessarily prevent slips. I just would have liked if anyone could have approached to help, no it may not be in your job description but common courtesy maybe? Basic kindness? … anyways food was ok
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' at 1525 Broad River Rd, Columbia, SC?
Dunkin' is open Monday to Friday from 5:30 AM to 6:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 6:30 AM to 6:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What holiday drinks and food specials are currently available at Dunkin'?
For the holiday season, Dunkin' offers a new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab and go experience or use the online order link.
What types of meals are served at Dunkin' throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals.
What kind of drinks and food specialties can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Are there any nearby places where I can shop for clothing or fashion accessories near Dunkin'?
Yes, Privilege & Co. and Dazzles Pageant & Prom Apparel are nearby clothing and fashion accessory stores where you can shop after your Dunkin' visit.
What local dessert or ice cream shops are close to Dunkin' at Broad River Rd?
Baskin-Robbins, an ice cream shop and bakery, is nearby and a great spot for dessert after enjoying Dunkin's offerings.
Are there any convenient amenities or services near Dunkin' that might help customers?
Yes, nearby services include National Finance Company for financial needs, Boost Mobile for telecommunication services, and Rite Aid pharmacy for health and wellness.