Dunkin'

3.9
450 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1525 Broad River Rd, Columbia, SC
29210, United States

Hours

Reviews

3.9
450 reviews
5 stars
227
4 stars
88
3 stars
45
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with instances of rude behavior and lack of courtesy from staff.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and incorrect orders, leading to disappointment.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty interiors and unsanitary conditions.

Positive Staff Interactions

Despite negative experiences, some customers highlighted positive interactions with specific staff members who provided excellent service.

Inconsistent Experience

Overall experiences varied significantly, with some customers enjoying their visits while others expressed frustration with service and product availability.
  • CC
    Cadence Colgan
    Nov 13, 2025
    1.0
    Slow. The worker up front kept reminding the people making the drinks about my order and they ignored them. Would give a 0 out of 5 stars. Honestly pathetic.
  • JG
    JOSEPH GILL
    Oct 20, 2025
    5.0
    The best breakfast 😋
  • JV
    Jacob Velez
    Oct 2, 2025
    1.0
    Mydrink was terrible and the employee Amy was yelling at another employee
  • KB
    karen Black
    Oct 1, 2025
    1.0
    Myself and another person walked in dunkin' donut waited about fifteen minutes.Nobody came out the front, she left then.I left customer service is horrible.You didn't even acknowledge us
  • JM
    Jasmin Mitchell
    Sep 26, 2025
    1.0
    This is primarily for the staff working morning shift on 9/26/25. It was raining and as I entered the store I slipped and fell. I got an “are you okay” , no movements to help or anything, i already struggle with hip pain so falling definitely didnt help. I just would have liked a bit more courtesy. A wet floor sign doesnt necessarily prevent slips. I just would have liked if anyone could have approached to help, no it may not be in your job description but common courtesy maybe? Basic kindness? … anyways food was ok

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 1525 Broad River Rd, Columbia, SC?

Dunkin' is open Monday to Friday from 5:30 AM to 6:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 6:30 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.