Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
550 reviews
5 stars
268
4 stars
96
3 stars
59
2 stars
24
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and poorly prepared food and drinks.
Wait Times
Customers frequently mentioned long wait times both in-store and at the drive-thru, often exceeding 20 minutes.
Staffing Issues
Several reviews noted that the location is often short-staffed, leading to delays and a chaotic environment.
Mixed Experiences
While some customers praised friendly service and good coffee, many others expressed disappointment with their experiences.
- SBSherry Burgess3 days ago1.0So I stopped at this location to grab a hot chocolate and 2 bacon wake up wrap for breakfast. Got to work and prepared to eat my food and this is what it look like. Dunkin’s Employee, if you overcook a sandwich, have the decency to remake it instead of shoving something like this in a bag and having people waste their hard earned money, just to throw it in the trash. Cheese burnt and wrap is super hard.
- PPPharis PersonJan 13, 20265.0I really like this location! This service was very good and very friendly, & SUPER HELPFUL. My ice coffee was amazing, make sure to stop at this location whenever your coming through or if you live here!
- SGShannon GrahamJan 1, 20263.0Staff was nice, only one in line. Ordered ahead, waited 9 minutes. Bagel breakfast special was frozen in the middle.
- JDJeanetta Davis-JacksonDec 10, 20252.0A long wait & I had to request my order 3x's by three different people. Then the order that I had requested was wrong ill-prepared & had missing items. I do not recommend this specific Dunkin'; definitely needs some employee training.
- JGjacob giffinNov 9, 20251.0I waited 20 minutes inside the restaurant for them to get my doughnut order. The manager has no idea what they are doing and the employees are just as clueless
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4727 Forest Dr, Columbia, SC?
Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Dunkin' at this location offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
How can I order ahead from Dunkin' for a quick pickup?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play to enjoy a fast grab and go experience.
What new seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals are served at Dunkin' Columbia SC?
Dunkin' serves breakfast, brunch, and lunch meals including espresso, coffee, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What are some nearby places I can visit before or after Dunkin'?
Nearby you can visit Strobler Home Furnishings for furniture, Torched Barre yoga studio for fitness, and Groucho’s Deli for a sandwich meal.
Are there any nearby gyms or yoga studios close to Dunkin' in Columbia, SC?
Yes, nearby gyms and yoga studios include Torched Barre, Bikram Yoga Columbia SC, and Forest Drive CrossFit, perfect for a workout before or after your coffee stop.
What family-friendly features does the Dunkin' at 4727 Forest Dr offer?
This Dunkin' welcomes families and children, offers free Wi-Fi, and serves vegetarian options, making it a great spot for everyone.
How can I find Dunkin' if I'm near City Hall in Forest Acres?
Dunkin' is near City Hall in Forest Acres, so you can easily visit after attending a meeting or event there.