Dunkin'

3.7
546 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4727 Forest Dr, Columbia, SC
29206, United States

Hours

Reviews

3.7
546 reviews
5 stars
266
4 stars
96
3 stars
58
2 stars
24
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor treatment and lack of respect.

Order Accuracy

Frequent complaints about incorrect orders and poorly made drinks, leading to customer frustration.

Wait Times

Long wait times in both drive-thru and in-store, with some customers experiencing delays of over 20 minutes.

Staffing Issues

Reports of being short-staffed, resulting in overwhelmed employees and inconsistent service quality.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their items while others found them stale or poorly prepared.
  • JG
    jacob giffin
    Nov 9, 2025
    1.0
    I waited 20 minutes inside the restaurant for them to get my doughnut order. The manager has no idea what they are doing and the employees are just as clueless
  • KK
    Keke Keke
    Oct 19, 2025
    1.0
    Save yourself time and money and don’t go here. The workers are extremely rude and act as if you being there is inconveniencing them. Also they unfortunately don’t put any care into making the food or drinks either. So disappointing.
  • TF
    Tammy Foster
    Oct 16, 2025
    5.0
    Friendly service very early in the morning! Our items were ready when we arrived!
  • SS
    Sleekdrifter69
    Oct 2, 2025
    5.0
    Solange if im writing her name right was so very amazing & truly made my night even tho my order was right before closing. She alone would make me come back for sure.
  • DS
    Destiney Sloan
    Sep 24, 2025
    2.0
    I’m not sure if the employees at Dunkin just aren’t trained properly or they’re just lazy but multiple times I’ve gotten the Dunkalatte and they just fill it up with their coffee milk and leave out the espresso shot. I’ve had to say things multiple times and sometimes I’ve just not caught it until I’m too far. This location and the Wildewood location do the same thing. Like stop wasting people’s money because you don’t want to brew one espresso shot

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4727 Forest Dr, Columbia, SC?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does Dunkin' at this location offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.