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Dunkin'

3.5
(669 reviews)

Business Details

(803) 939-2365
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
744 Saint Andrews Rd, Columbia, SC
29210, United States

Hours

Reviews

3.5
669 reviews
5 stars
306
4 stars
100
3 stars
67
2 stars
46
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Cleanliness

Several reviews highlighted dirty conditions in the restaurant, including filthy floors and unclean tables.

Product Consistency

Customers frequently mentioned issues with incorrect or poorly made food and drinks, leading to dissatisfaction with their orders.

Customer Experience

While some reviews praised friendly staff and good service, many others expressed frustration with the overall experience, indicating a lack of consistency.
  • GW
    Gerri Williams
    Feb 18, 2026
    2.0
    I waited too long to place my order. I was the only one there. The cashier was working the counter and the window. I waited for her to take 4 or 5 more orders before she assisted me. I could tell the atmosphere was stressful for her, so I was patient. I helped to make that experience more peaceful by not adding to her stress. I told her how I was impressed by the way she handled herself even though I had to wait. She thanked me for being patient. This would not have happened if they at least had one more person working. I say it's poor management. Because of this I had to rank them low in customer service and overall management of staff and facility. It was gloomy and sad.
  • JS
    Julian Staley
    Feb 12, 2026
    1.0
    The experience was sad, this is the only Dunkin I’ve been to that disappointed me. They had 4 options of donuts, got one of my drink orders wrong, and didn’t hand me my receipt and two of the food items I ordered were wrong. I spent over 30 dollars and waited about 20 minutes for two drinks 2 doughnuts and three food items. I purchased two orders of snacking bacon and got regular bacon with no sweet pepper seasoning and my regular latte was rung up as iced. Not worth the time or money.
  • WW
    William Wheelock
    Jan 31, 2026
    4.0
    Good coffee.
  • TR
    Trenten Riley
    Jan 1, 2026
    1.0
    Everything i go inside im waiting for 15 to 30 mins just for a drink and some food I ask for extra shots of Chai in my hot Chai latte they never do so the kids that work behind the counter are always full of attitudethey obviously just dont care
  • KR
    Kevin Rodgers
    Dec 29, 2025
    1.0
    Closed 30 minutes early, if you don't want to work please don't expect to be paid!! Today's date is 12/29 it's not a holiday, just sorry laziness!!

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Columbia, SC?

Dunkin' in Columbia, SC is open Monday through Friday from 5:00 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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