Dunkin'

3.6
660 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
744 Saint Andrews Rd, Columbia, SC
29210, United States

Hours

Reviews

3.6
660 reviews
5 stars
305
4 stars
99
3 stars
67
2 stars
44
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting unprofessional behavior and poor communication from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong drinks and missing items, leading to frustration.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the location, including dirty floors and overflowing trash.

Product Quality

Customers reported inconsistent quality of food and drinks, with some items being stale or poorly prepared.

Speed of Service

Numerous reviews mentioned slow service times, particularly in the drive-thru, with long waits reported frequently.
  • MR
    Mandy R
    1 day ago
    1.0
    Only soft drink in the cooler was Mountain Dew. Floor was filthy, table was dirty. Not one time did I see any employee greet or say hello to a customer. All you got was a muttered “what do you want “.
  • SL
    Sebastian Lenke
    Nov 15, 2025
    1.0
    Bad Service. If you are standing inside and nobody is even paying attention to you or greeting, and they are only doing something - probably for drive-through guests, that is not what I expect.
  • KW
    Kyler Wortman
    Nov 15, 2025
    1.0
    Scanned our free reward barcode and pretended like it worked, yet we were charged
  • LH
    Liz Hayes
    Nov 11, 2025
    1.0
    Got my entire 2 item order wrong twice. I ordered a cinnamon raisin bagel and large hot tea. They gave me a plain bagel and told me to have a good day. I said you gave me the wrong bagel and forgot my tea, she said oh and then turns around and later gives me the correct bagel and hands me a large iced coffee. I said again you gave me the wrong drink I ordered a large hot tea, she responds OK, and a few minutes later a different lady hands me the correct drink. Mind you there was only 1 car behind me and maybe 2 cars parked in front. So it wasn’t busy and there were several employees in the building. Get it together
  • GG
    George
    Oct 28, 2025
    3.0
    I used the drive thru here so can't comment on the atmosphere. The person at the take out window was very pleasant. Unfortunately, I got one of the Refresher drinks, which I have gotten at least twenty of, elsewhere, over the Summer. I ordered a medium Mango Pineapple with Green tea. It was so watered down as to be undrinkable. I ended up throwing it away. Every other Dunkin' I've gotten these from (at least 6 other ones) if I only have one flavor, they first fill the cup with 2 servings of that flavor before adding the green tea. (In fact, on line, you have to indicate that you want that for your first, and second, flavor). They appear to have only filled it with one serving of the single flavor, then filled it was green tea. Please learn how to make these correctly! They truly are, usually, very "refreshing", but not when they're so watered down as they make them here. I was already out of the parking lot, driving away, before I started drinking it, so couldn't easily take it back. On another note, they did have the new Creme donut still available that morning, which I really enjoyed!!

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Columbia, SC?

Dunkin' in Columbia, SC is open Monday through Friday from 5:00 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.