Dunkin'

3.2
1155 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1011 Wildewood Centre Dr, Columbia, SC
29229, United States

Hours

Reviews

3.2
1,155 reviews
5 stars
400
4 stars
196
3 stars
142
2 stars
99
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including stale or cold items and incorrect orders.

Drink Consistency

Several customers noted inconsistency in drink preparation, with many drinks being overly sweet or not made as requested.

Cleanliness

The establishment was often described as dirty, with complaints about the state of the dining area and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and professionalism.
  • NR
    Nancy Romano
    Nov 11, 2025
    2.0
    I just moved to sc from New York awhile ago and this location is closest to my home.. I have to say I am VERY DISAPPOINTED.. it’s been maybe 4 months now and every time I go to get a coffee.. it’s straight up milk.. and each time I go I dump my coffee on the grass after one or two sips.. the people that work there do NOT know how to make a coffee.. everything else on the menu seems to be decent.. the food the refresher are decent.. but it’s a shame that the coffee is straight up milk! Please make the coffee with less milk and more of the coffee!
  • BM
    Braxton Monsanto
    Nov 9, 2025
    1.0
    This has to be the worst fast food experience I’ve ever had. Consistently, they have lacked professionalism and structure within this facility but now it has a negative effect on the food they produce. I ordered my food and drinks through the mobile app prior to arriving to the drive thru. It seemed like they didn’t care to look at my order as they continuously asked me WHAT I ordered on 3 separate occasions. My food was burnt and my drinks tasted terrible. 0 out of 10, would never recommend!
  • LS
    Lori Schaeffer
    Nov 7, 2025
    2.0
    I was there early yesterday morning and overheard a young girl ask if they had wicked sleeves (the ones being promoted as coming out in all Dunkin’s ). The girl wasn’t sure and asked the manager who quickly said NO. The young guest then asked if she knew if they would be getting them - the manager again quickly responded NO. The girl still ordered her coffee and when she walked away , the manager rudely said it is because of people like her that we don’t so those things. What in the world. Who made this very rude person a manager. Awful service and attitude
  • TM
    T M
    Oct 23, 2025
    1.0
    Everything but the food was good. My breakfast tasted like it was in a chemical fire.
  • AT
    Adam Tate
    Oct 1, 2025
    2.0
    Waited 20 minutes in the drive thru to get to the order screen to be told they are only serving drinks and donuts. Waste of time. Been here multiple times before and service always seems to be slow and that I'm an inconvenience to them.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbia, SC?

Dunkin' in Columbia, SC is open from 5:00 AM to 8:00 PM Monday through Friday, opens at 6:00 AM on Saturday, and at 8:00 AM on Sunday, closing at 8:00 PM daily.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers delivery from 6:00 AM to 8:00 PM daily, and also supports curbside pickup and drive-thru services.