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Dunkin'

3.2
(1174 reviews)

Business Details

(803) 736-2233
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1011 Wildewood Centre Dr, Columbia, SC
29229, United States

Hours

Reviews

3.2
1,174 reviews
5 stars
404
4 stars
198
3 stars
144
2 stars
100
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including stale or burnt items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which raised concerns about hygiene.

Staffing Issues

Multiple reviews indicated a lack of sufficient staff, leading to slow service and operational inefficiencies.

Inconsistent Experience

Customers expressed frustration over inconsistent product quality and service, with some visits being satisfactory while others were disappointing.
  • LR
    LaTisha R.
    6 days ago
    1.0
    Waited 30 minutes for avocado toast topped with bacon. The bacon was RAW
  • HS
    Hazel Strang
    Feb 7, 2026
    1.0
    Asked for two espressos and paid for them but wasn’t in the drink. I even said they wasn’t in the drink and she assured me it was.
  • SS
    Susie
    Feb 6, 2026
    3.0
    This place will let you forget items that you ordered. Coffee be ready for pick up but this is my second time forgetting my donut due to I be expecting for it to be where my drink is sitting but instead you have to ask for it then they get it for you. Time consuming when they are busy. Phone line isn’t ringing to let them know refund my money for my donut
  • L2
    luckyblu 2006
    Jan 23, 2026
    1.0
    Went to the female bathroom here at this Dunkin location on 1/23/26, and the bathroom is disgusting. I asked the two females that work here does a company come to clean the bathroom, and the female says no. She asked was there something wrong and I politely told them that the bathroom needs cleaning. She says ok, and that she would let her manager know. The manager is not here in the store. I attached photos as a reference. Please clean the bathrooms!! I mean then as employees you work here for a 8hr or more work day, and your handling customers food and drinks. They are supposed to wash there hands before returning to work, but are they really if the bathroom looks this way. Very unprofessional!
  • TS
    Tiffany S
    Jan 20, 2026
    3.0
    This location is so slow. It seems that they have a staffing issue as I rarely see more than 2-3 people working at a time. The food is on target with other Dunkin locations but the wait time, especially in the drive thru, is terrible.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbia, SC?

Dunkin' in Columbia, SC is open from 5:00 AM to 8:00 PM Monday through Friday, opens at 6:00 AM on Saturday, and at 8:00 AM on Sunday, closing at 8:00 PM daily.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers delivery from 6:00 AM to 8:00 PM daily, and also supports curbside pickup and drive-thru services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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