Dunkin'

3.2
1167 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1011 Wildewood Centre Dr, Columbia, SC
29229, United States

Hours

Reviews

3.2
1,167 reviews
5 stars
402
4 stars
197
3 stars
142
2 stars
101
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unprofessional behavior from staff, and incorrect orders, leading to frustration.

Product Quality

Many reviews highlighted inconsistent quality of food and drinks, with complaints about stale or poorly prepared items.

Staff Attitude

While some staff were praised for their friendliness, numerous reviews mentioned rude or indifferent attitudes from employees, particularly management.

Operational Problems

Customers experienced issues with the location's hours, mobile order fulfillment, and overall management of the establishment.
  • TS
    T Snell
    1 day ago
    2.0
    If you go later in the day the doughnuts are better but if you go right when they open you very likely will get half frozen doughnuts. I asked about that and they explained that they are frozen until they unthaw them. I was epically sad to get some that were frozen.
  • CH
    Chris Hanscom
    5 days ago
    1.0
    This place is the worst Dunkin I've been to. Rude employees, gets orders wrong and they don't honor the deals that Dunkin advertises.
  • DD
    Drea
    Dec 29, 2025
    1.0
    Doughnuts taste like sandpaper... Great Customer Service though
  • AL
    amaya Lucas
    Dec 14, 2025
    1.0
    I got a matcha this morning with vanilla swirl in it and they forgot to put the swirl in it and I typically get regular milk but this morning it tasted like almond milk it also was not mixed at all! Its not that difficult to mix the drinks your making even if it takes a few extra seconds. It was dry in the bottom. I wont be coming back to this location
  • SS
    Saad Shuaib
    Dec 5, 2025
    1.0
    Staff are nice and respectable in person but the time of customers isn’t respected especially during the morning shifts. I do an order for pick up to be ready at 8:40AM and ITS NOT READY UNTIL 8:55AM. AND my order was missing a sandwich. You guys need to understand that if I’m ordering food to go it’s because I’m in a rush and had nothing to eat all morning- I understand being slammed but management needs to figure this out because this is the SECOND time this has happened to me and I was late to work because of it. Do better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Columbia, SC?

Dunkin' in Columbia, SC is open from 5:00 AM to 8:00 PM Monday through Friday, opens at 6:00 AM on Saturday, and at 8:00 AM on Sunday, closing at 8:00 PM daily.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers delivery from 6:00 AM to 8:00 PM daily, and also supports curbside pickup and drive-thru services.