Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being inattentive, rude, and unprofessional.
Food Quality
Customers frequently reported stale or poorly prepared food items, including donuts and sandwiches.
Long Wait Times
Many customers experienced excessively long wait times for both drive-thru and in-store orders.
Staffing Issues
Several reviews mentioned understaffing, leading to slow service and a lack of attention to customer needs.
Mixed Experiences
While some customers praised friendly staff and good coffee, these positive experiences were overshadowed by the overall negative feedback.
JW
Jenna Williams
Feb 5, 2026
1.0
Trash in parking lot. I let them know and they didn't care. They went to the door and looked out and went back inside.
MD
Megan Dixon
Jan 13, 2026
1.0
This is the worst service I have ever received at this location. When I went inside this Dunkin's to pick up my online order, I was not greeted nor was I acknowledged by any team member. A team member even proceeded to take another customer's order that came in the after I had. I had to tell the team member that I was next. She then tells me oh we'll be right with you and proceeded to take the customer's order that came after I did. Another team member stepped in and stated I will get your order ready. All of your team members should be properly trained in customer service skills and understand how to treat people fairly. I have been coming to this location for a while but after this experience, I will not be back.
GS
GOCC SC
Dec 10, 2025
5.0
They get backed up at the drive thru, but they are always pleasant and smiling.
HC
Heather Crawford
Dec 5, 2025
5.0
Stopped for coffee and ended up spreading some holiday cheer. I looked into this and 100% hours towards the pups. Good job Dunkin'!
NB
Niya Bell
Nov 22, 2025
1.0
I placed a mobile order expecting to be able to get it right in the drive thru, and it literally took 15 minutes for me to get my order. That’s unacceptable.
What are Dunkin's operating hours in Columbia, SC?
Dunkin' in Columbia, SC is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new seasonal drinks are available at Dunkin' for the holiday season?
During the holiday season, try Dunkin's Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' have a drive-thru and accept credit/debit cards?
Yes, this Dunkin' location features a drive-thru and accepts both credit and debit card payments.
What specialties and menu offerings does Dunkin' feature?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, offering over 50 varieties of donuts and many premium beverages.
What places are near Dunkin' where customers can visit before or after?
Nearby places include Auto Money, John Coleman - State Farm Insurance Agent, KFC, Tasty Wings and Seafood, and Home2 Suites by Hilton Columbia Southeast Fort Jackson hotel, offering options for services, dining, and lodging.
How can visitors use nearby transit or travel services around the Dunkin'?
Visitors can utilize nearby travel services such as Hertz Rent A Car and Hertz Car Rental - Columbia - Garners Ferry HLE for convenient transportation options around the Dunkin' location.
Are there family-friendly and pet services near Dunkin' in Columbia, SC?
Yes, nearby family and pet services include Kingdom Reapers Ministries church, Garners Ferry Animal Hospital, and Cheatham Animal Clinic for pet care needs.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: