Dunkin'

3.1
318 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7338A Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.1
318 reviews
5 stars
117
4 stars
46
3 stars
19
2 stars
25
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, and unprofessional.

Food Quality

Customers frequently reported issues with food quality, including stale donuts, incorrect orders, and poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food preparation areas.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and poor service.

Mixed Experiences

While some customers praised the coffee and specific staff members, overall experiences varied widely, with many expressing disappointment.
  • NB
    Niya Bell
    2 days ago
    1.0
    I placed a mobile order expecting to be able to get it right in the drive thru, and it literally took 15 minutes for me to get my order. That’s unacceptable.
  • NA
    N A
    Nov 17, 2025
    1.0
    Shut this location down, they sell old food from the previous day. Everything is stale and not fresh. Someone look I to this because I’m calling Richland county health department today. I work in fast food, there’s no way this is acceptable.
  • AW
    Ashanti Walker
    Nov 9, 2025
    1.0
    I found hair on my donuts . Fresh out the bag.
  • JK
    Jennifer Kyle
    Nov 1, 2025
    1.0
    They need to hire new motivated employees. They all seem like they don’t like their jobs. The wait is ridiculously long always no matter what. One time I walked into the store and I see cleaning products near the food etc. corporate needs to take a look at this store and how it runs because you’re losing customers
  • TP
    Tammy Posey
    Oct 31, 2025
    5.0
    My Mom enjoyed the freshly made Donut holes. You have to get out real early to Dunkin Donut,and in order to get a mixed bunch, cause once their gone they're gone. Thanks Dunkin.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Columbia, SC?

Dunkin' in Columbia, SC is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.