Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
319 reviews
5 stars
119
4 stars
46
3 stars
20
2 stars
25
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including stale donuts, cold food, and incorrect orders.
Wait Times
Customers frequently complained about long wait times in both drive-thru and in-store, often exceeding acceptable limits.
Staffing Issues
Several reviews noted that the location is often understaffed, leading to slow service and poor food preparation.
Mixed Experiences
While some customers praised the coffee and friendly staff, many others expressed disappointment, indicating inconsistent experiences.
- GSGOCC SCDec 10, 20255.0They get backed up at the drive thru, but they are always pleasant and smiling.
- HCHeather CrawfordDec 5, 20255.0Stopped for coffee and ended up spreading some holiday cheer. I looked into this and 100% hours towards the pups. Good job Dunkin'!
- NBNiya BellNov 22, 20251.0I placed a mobile order expecting to be able to get it right in the drive thru, and it literally took 15 minutes for me to get my order. That’s unacceptable.
- NAN ANov 17, 20251.0Shut this location down, they sell old food from the previous day. Everything is stale and not fresh. Someone look I to this because I’m calling Richland county health department today. I work in fast food, there’s no way this is acceptable.
- AWAshanti WalkerNov 9, 20251.0I found hair on my donuts . Fresh out the bag.
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Columbia, SC?
Dunkin' in Columbia, SC is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new seasonal drinks are available at Dunkin' for the holiday season?
During the holiday season, try Dunkin's Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' have a drive-thru and accept credit/debit cards?
Yes, this Dunkin' location features a drive-thru and accepts both credit and debit card payments.
What specialties and menu offerings does Dunkin' feature?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, offering over 50 varieties of donuts and many premium beverages.
What places are near Dunkin' where customers can visit before or after?
Nearby places include Auto Money, John Coleman - State Farm Insurance Agent, KFC, Tasty Wings and Seafood, and Home2 Suites by Hilton Columbia Southeast Fort Jackson hotel, offering options for services, dining, and lodging.
How can visitors use nearby transit or travel services around the Dunkin'?
Visitors can utilize nearby travel services such as Hertz Rent A Car and Hertz Car Rental - Columbia - Garners Ferry HLE for convenient transportation options around the Dunkin' location.
Are there family-friendly and pet services near Dunkin' in Columbia, SC?
Yes, nearby family and pet services include Kingdom Reapers Ministries church, Garners Ferry Animal Hospital, and Cheatham Animal Clinic for pet care needs.