Chipotle Two Notch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including skimpy portions, incorrect orders, and unsanitary conditions.
Cleanliness
Many reviews mentioned that the restaurant was dirty, with unclean tables and food prep areas.
Management Issues
Several customers expressed dissatisfaction with management, citing poor organization, lack of staff, and inadequate training.
Inconsistent Availability
Customers noted that the restaurant often ran out of key ingredients and had limited service hours, leading to frustration.
FS
Francesca Story
1 day ago
1.0
Out of steak and chicken once again. It’s always “10 minutes” that turns into 45. Literally one of the worst locations. You can count on them being out of something at all times.
SC
Shawanda Clark
Jan 3, 2026
2.0
This place has become awful. The service is terrible and the restaurant is disgusting. No one smiles or greet you. They hire anybody that need a job. Managers need to reorganize staff and store. Don't eat here.
YY
YoYata
Dec 31, 2025
1.0
I walked in and they had no chicken no steak. Which is basically nothing to eat. They weren’t even going to make more. The lady told us they were out…but it wasn’t even that late to be out it was only 4/5pm. I’ve been here plenty of times and the staff can be pretty rude. Almost as if they don’t want to be there. I usually don’t leave reviews but I’m just fed up with terrible service.
WL
Will L
Dec 30, 2025
4.0
All these big backs complaining that their servings aren’t large enough 😭😭.
I’m giving a four star review because i noticed that taco bell has better ratings than any chipotle in this area.
JS
Joey Sloop
Dec 18, 2025
1.0
This was the worst Chipotle I have visited. Poorly managed! Waited in line for more than 30 minutes because the manager had to switch back and forth from working on the line to manning the register (with 5 employees). Then when I told her I wanted black beans on my burrito not red, instead of telling me they were out, she gave me a smart Alec answer. They were also out of chips and the restaurant needed a good cleaning. All the time I stood in line, I was glad to see one thing, an employee washing his hands so well it would have made a surgeon proud!
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and general location of Chipotle Mexican Grill Two Notch?
Chipotle Mexican Grill Two Notch is located at 10136 Two Notch Rd, Richland, Columbia, SC 29229, USA.
What are the operating hours for Chipotle Mexican Grill Two Notch?
Chipotle Two Notch is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Two Notch offer pickup and delivery services?
Yes, Chipotle Two Notch offers both in-store pickup and delivery services.
How can customers order Chipotle Two Notch food online?
Customers can order online through Chipotle's website at https://order.chipotle.com/ or use the Chipotle mobile app available at https://apps.apple.com/us/app/chipotle/id327228455.
What type of food does Chipotle Mexican Grill Two Notch serve?
Chipotle Two Notch serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Is Chipotle Two Notch welcoming to the LGBTQ community?
Yes, Chipotle Two Notch welcomes LGBTQ customers, emphasizing inclusivity and respect.
What nearby dining options are available around Chipotle Two Notch?
Nearby dining options include Tropical Smoothie Cafe for smoothies and casual meals, O'Charley's for American cuisine, Red Lobster specializing in seafood, Chick-fil-A for chicken fast food, Dickey's Barbecue Pit for barbecue, and Olive Garden for Italian dining.
Are there any health or urgent care facilities close to Chipotle Two Notch?
Yes, MEDcare Urgent Care and MEDCARE urgent care center are located nearby, providing convenient access to medical services.
What other local services can customers find near Chipotle Two Notch?
Customers can visit Western Union for money transfer services, Sparkle Nail Spa for beauty treatments, Thompson Rental Services for party and equipment rentals, and Geek Squad for phone and computer repair.
How can customers contact Chipotle Two Notch or connect via social media?
Customers can contact Chipotle Two Notch at +1 803-753-1055 or email sc.3313.TwoNotch@chipotle.com. They can also follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn through their respective URLs.