Chipotle Vista is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent service, with some praising the staff's friendliness while others experienced rudeness and long wait times.
Food Availability
Many reviews highlighted frequent shortages of key ingredients, leading to customer frustration and dissatisfaction.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and trash issues.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong ingredients.
Overall Experience
While some customers enjoyed their meals and praised the food, many expressed disappointment with the overall experience, citing poor management and service.
LP
Lucas Passos
3 days ago
2.0
The Asada taste like liver lol and the line was so bossy.. The morning crew are good tho🤙🏽
AV
Aden Vinnacombe
Nov 16, 2025
1.0
Workers never seem to care or move with speed. I know they are kind and hard worker but one of them moves like the sloth from Zootopia. There are never enough workers. This is a managements issue. For the last 30 minutes during lunchtime on the weekend they had 1 worker on the line. I will no longer be coming back here unless management can personally reach out to me and tell me they fixed the issue
KM
Kapiolani Maria
Nov 11, 2025
1.0
I ordered Uber Eats delivery. My food was delivered on time, the issue is, it's not what I ordered. I ordered a burrito and what I got was ingredients thrown into a Tupperware. I also ordered chips and guacamole. Only the chips were in the bag. I couldn't expect the Uber eats driver to check the food because the bag is sealed. I am confused as to how you print out the sticker that shows my order, put it on the Tupperware and not see that what is packed is not what I ordered.
JW
Jack Wyatt
Nov 7, 2025
5.0
Good food. Skip the line and order ahead through the app.
GD
Gwen Davenport
Oct 24, 2025
5.0
This is a very busy Chipotle location, especially at lunchtime in downtown Columbia. I went in just after their lunch rush and was waited on quickly and efficiently. I got a chicken bowl and the portion was large and the food was good. Normal Chipotle fare! I got my order to go, but I do like the outside seating in their covered, shady patio.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 619 Gervais St, Columbia?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at the Vista location offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at the Vista location.
Where exactly is Chipotle Mexican Grill located in Columbia, SC?
The restaurant is located at 619 Gervais St, Richland, Columbia, SC 29201 inside Magnolia Mall.
Can I order online for Chipotle Vista and are there any apps available for ordering?
Yes, you can order online through the Chipotle website or app. The Chipotle app is available on the Apple App Store and supports quick ordering.
What kind of food does Chipotle Mexican Grill serve at the Vista location?
Chipotle serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Vista accept credit cards and offer catering services?
Yes, Chipotle Vista accepts credit cards and provides catering services among other offerings like gift cards and online orders.
What is the contact email and phone number for Chipotle Mexican Grill in Columbia?
You can contact them via email at sc.1963.Vista@chipotle.com or by phone at +1 803-223-7801.
Are there any nearby bike shops or motorcycle dealers close to the Chipotle Vista location?
Yes, Capital City Cycles, a motorcycle dealer and bicycle shop, is located nearby which might be convenient for customers arriving by bike or motorcycle.
What salons or beauty spas are near Chipotle Mexican Grill at 619 Gervais St?
Nearby beauty and spa options include Em Nails & Spa, Metropolis Salon, OCCO skin studio, OCCO Luxury Spa, Columbia's the Salon, Mojo City Salon, Salon 611, Jill Jones Fab Hair, and Lavish Salon & Extension Bar, offering a variety of styling and beauty services.
Are there any notable nearby restaurants or bars where customers can visit before or after dining at Chipotle Vista?
Yes, Gervais & Vine, a tapas and wine bar, Twin Peaks Restaurants serving American fare, and M Grille, an Asian restaurant, are close by for additional dining options.