Chipotle Mexican Grill

3.8
875 reviews
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About

Mexican Restaurant
Chipotle Garners Ferry Rd. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6070 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.8
875 reviews
5 stars
437
4 stars
167
3 stars
85
2 stars
56
1 star
130

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and trash overflowing.

Ingredient Availability

Customers frequently reported that the restaurant was out of key ingredients, often during peak hours, leading to frustration.

Service Quality

Service was described as inconsistent, with some staff being friendly while others were rude or dismissive, and issues with order accuracy were common.

Food Quality

Several reviews mentioned issues with food quality, including stale chips, overcooked chicken, and poorly prepared meals.

Management Issues

There were complaints about poor management and lack of supervision, contributing to the overall negative experience.
  • KS
    Karen Shire
    6 days ago
    5.0
    I always order food to go. But when I'm in there to pick up the space is loud
  • LD
    Lawanda Davis
    Nov 17, 2025
    3.0
    I ate in and the dining area and it was dirty. The staff were not getting a long in front of the customers which resulted in a really long wait. This was my second experience with them so I will not br returning. I previously made a pickup order through the app and when I went to get it it was not made. They said the computers shut off automatically near closing so they didn't see my order. Well my order was placed at 10:36 and they closed at 11. I have ordered food closer to closing than that at other locations with no problems. All the while the manager made no effort to help and even went to the back and cleaned when I asked for instructions on getting a refund.
  • KC
    Kip Conner
    Nov 14, 2025
    5.0
    This location had the best chips i’ve ever eaten at a Chipotle nationwide. I’ve probably eaten at over 75 locations across the US.
  • PL
    Paul Lemon
    Nov 7, 2025
    1.0
    I have been here multiple times and everytime I’m here it is a bad experience. The lines are always long and the staff is unfriendly. I had an online order today and they put peppers in my burrito and there was no steak and my order clearly called for no veggies and steak. They asked us if we wanted them to remake it and we said yes (why wouldn’t I) and they had such an attitude about it. Hello!!!! You messed it up. I also wanted to mention the kitchen was disgusting, there were no napkins available to take and all the trash was full. Do better Chipotle!
  • SG
    Silvio Gonzales
    Oct 21, 2025
    1.0
    Just go to another location. I’ve been 4 times in the last two months, every time has been the same. It’s taken 25-30 minutes after the order was supposed to be ready to get my food, I usually get the extra protein option which costs more and they straight up don’t do it, they won’t use their take out shelf so you can take your food- they make you wait for one of them to be available and ask for the food. Seriously the one of forest dr. Isn’t much further and you will be out so much faster. This isn’t even including that 2/4 visits they completely messed up my food and I got stuff I was intolerant to which made me sick. Reached out via the website and never heard anything

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Garners Ferry Rd.?

Chipotle Mexican Grill on Garners Ferry Rd. is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located on Garners Ferry Rd.?

Chipotle is located at 6070 Garners Ferry Rd, Ste F, Richland, Columbia, SC 29209, USA.