Chipotle Mexican Grill

3.8
891 reviews
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About

Mexican Restaurant
Chipotle Garners Ferry Rd. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6070 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.8
891 reviews
5 stars
440
4 stars
168
3 stars
85
2 stars
58
1 star
140

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.

Food Quality

Customers frequently reported issues with food quality, including stale chips, overcooked meat, and missing ingredients.

Customer Service

Many reviews mentioned rude or unprofessional staff, with complaints about poor service and lack of attention to customers.

Ingredient Availability

Several customers noted that the location often runs out of key ingredients, particularly during peak hours, leading to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with staff appearing indifferent and unmotivated, contributing to a negative dining experience.
  • MH
    M House
    2 days ago
    1.0
    This was horrible tonight. I placed a pickup order and regretted it as soon as I entered the restaurant. Trash can over flowing, tables dirty with food, water puddle on the floor, lines long, the prep area was disgusting and the employee with the lion mane just standing around not helping. Of course they messed up my order and the only recourse was the app which was useless. They had the audacity to say " did you hear him say we're out of corn" how am I suppose to know that when I ordered ONLINE hint the PUCKUP order. They tried to be cute and say they didn't have the leadership information, but I clearly told them I need that information. If you can avoid it stop eating at this location they are nasty and disgusting and if you don't care then ok.
  • GP
    GeorChelle Patterson
    3 days ago
    1.0
    Poor customer service, not clean, terrible food presentation, and when requested refund for uneaten food due to all the above the manager refused.
  • MM
    Mallory Munn
    Jan 5, 2026
    1.0
    Last time I will ever eat the a Chipotle. Ordered a bowl and queso and chips to-go and literally unable about to even eat. Everything absolutely disgusting...even the Queso. So now after spending $17 on a terrible meal that is going in the trash I have to go get something else to eat. This location should be shut down...no one should pay the price for the poor quality of food.
  • JS
    Joe Schroeder
    Dec 29, 2025
    1.0
    Food wasn’t cooked well and was far from fresh. All 4 bowls made for my family were slopped together and overly salty. Each bowl looked different and contained things we didn’t ask for. I also ordered 2 large chips and instead the staff must of thought it was humorous to give us 3 tiny children’s sized bags of chips at the cost of 2 large bags with guacamole. All around disappointing for the $100+ dollars spent. I was not able to get a refund. Terrible location, terrible staff, and no accountability. My opinion…Don’t support this location or eat here. Additionally, After seeing other reviews of how dirty and unclean this place is kept, I cannot believe I blindly Uber Eats some food for my family from this place. Do Not Recommend.
  • JD
    joshua davis
    Dec 22, 2025
    1.0
    horrible location smh once again another store more concerned with their side conversation and bs instead of making the orders. Ppl.paid for the orders and they take their time ignoring the orders. Then customers think drivers are holding their orders up. Manager need to do better with staff. Closing before the store close is unprofessional

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Garners Ferry Rd.?

Chipotle Mexican Grill on Garners Ferry Rd. is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located on Garners Ferry Rd.?

Chipotle is located at 6070 Garners Ferry Rd, Ste F, Richland, Columbia, SC 29209, USA.