Charleys Cheesesteaks

3.8
554 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
100 Columbiana Circle, Space #1274, Columbia, SC
29212, United States

Hours

Reviews

3.7
314 reviews
5 stars
152
4 stars
53
3 stars
26
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food, particularly the cheesesteaks and fries, noting they were delicious and fresh.

Customer Service

A significant number of reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Cleanliness and Atmosphere

Several reviews mentioned unsanitary conditions and a lack of a welcoming atmosphere, contributing to a negative dining experience.

Management Issues

Customers expressed dissatisfaction with management's attitude and handling of service issues, indicating a need for better staff training and customer engagement.

Value for Money

Some customers felt the prices were too high for the quality of food and service received, leading to disappointment.
  • AM
    Angela Mitchell
    Nov 7, 2025
    5.0
    I ordered and here with a friend and we both enjoyed our meal. It was 7:30 on a Friday night. Food was hot and the lady taking our order was pleasant. No complaints here and I have eaten here in the past no problem then just the wait if it's busy. Tonight only one person ahead. Minimal wait. Food out reasonably fast!!! Thank you Charlie's!!
  • JR
    James Rhodes
    Oct 15, 2025
    5.0
    Fast service and fresh, hot food. Love the Chicken California.
  • KW
    k w
    Oct 10, 2025
    1.0
    The manager there is very rude. I’ve been there twice and it may seem so simple to her, but I’m the one paying for my food and if I ask for a drink with no ice, I would like a drink with no ice. It is not my fault it is your mistake or a system mistake. I am very sympathetic and understanding however, where is the customer service over a simple drink? It is not cost you. There’s no harm in making sure the customer is satisfied. She’s very nasty has an attitude. She rolls her eyes. I will never eat from there again!
  • KR
    Katlyn Radford
    Oct 9, 2025
    1.0
    Incredibly rude staff. This was around 12:30 on October 9th. Won’t be back.
  • AS
    AC S
    Sep 9, 2025
    5.0
    Just popped in for quik sammie & soda for lunch today at 2:37. Staff was on point. gee, was so lovely when taking my order. I felt like I was in her home. Such kindness and attention to detail coupled with an endearing smile. Both Chefs were welding their tools upon a hot grill like skilled ninjas focused on slaying any hunger that might be troubling me. With a flash they beckoned me and with a wink — placed my order in hand and sent me on my marry way. Sandwich was delish. In these uncertain times? To eat out-is a luxury for me and for MOST. This team earned every penny and then some. My sincere gratitude! -AS

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks at Columbiana Centre?

Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does Charleys Cheesesteaks offer delivery services?

No, Charleys Cheesesteaks at Columbiana Centre does not offer delivery services as delivery is closed all days.