Charleys Cheesesteaks

Reviews

• BM

  BaKa MasTer188

  6 days ago
  1.0
  I went with my girlfriend around 4 PM on a Tuesday. I wasn't surprised that the place didn't have a line given the day and time, but we soon found out why. She really wanted to eat there, and when we ordered, the cashier gave us a look up and down, clearly judging us. I let it slide, just like when she ordered her drink and the cashier tapped a straw dispenser with her finger, indicating that we should grab one with the greatest disdain and impatience in the world. The food didn't take long since we were the only ones there, but I noticed that the food had already been prepared some time ago, so it was ready to serve. When it was ready, this woman just yelled "YO!" extending her arm with the bag, and I let that slide too. Needless to say, that's inappropriate and annoying behavior, not to mention that while all this was happening, they were having a rather indecent conversation while children were passing by. When we sat down at the table, we noticed we were missing a fork, so I asked one of the employees for one, only to receive a couple of mumbled words. When I politely asked her to repeat what she said, since it was a very noisy place and it's hard to understand what people are saying if they don't speak clearly, she lost her patience and literally yelled that the fork was under the sandwich we had ordered? That was not only confusing but also outrageous, treating us as if we were the idiots for not immediately checking under the sandwich for something that shouldn't have been there in the first place. I'm a very patient and understanding man with experience in jobs like this, and as you can see, I don't usually leave reviews, but the attitude of these three individuals is inexcusable. There are many people out there who need a job and would be happy to show a little decency. We won't be coming back, and we won't hesitate to recommend against this place.
• WH

  Willie Hunter

  Dec 14, 2025
  1.0
  So I came here with my daughter trying to order us some wings I asked the woman can the wings be cooked soft because my daughter has new teeth coming in she told me the wings already cooked and gave me a look like I was crazy so I took my child to Chick-fil-A and they lost the customer shame on you 💯
• RW

  RAVEN WRIGHT

  Nov 25, 2025
  3.0
  Usually very good but this time my bun was just a greasy soggy mess. I odered veggie sub so how could it be THAT greasy! Had to throw it out, thats a first.
• AM

  Angela Mitchell

  Nov 7, 2025
  5.0
  I ordered and here with a friend and we both enjoyed our meal. It was 7:30 on a Friday night. Food was hot and the lady taking our order was pleasant. No complaints here and I have eaten here in the past no problem then just the wait if it's busy. Tonight only one person ahead. Minimal wait. Food out reasonably fast!!! Thank you Charlie's!!
• KW

  k w

  Oct 10, 2025
  1.0
  The manager there is very rude. I’ve been there twice and it may seem so simple to her, but I’m the one paying for my food and if I ask for a drink with no ice, I would like a drink with no ice. It is not my fault it is your mistake or a system mistake. I am very sympathetic and understanding however, where is the customer service over a simple drink? It is not cost you. There’s no harm in making sure the customer is satisfied. She’s very nasty has an attitude. She rolls her eyes. I will never eat from there again!

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