Bojangles

3.3
824 reviews
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Business Details

7339 Broad River Road, Columbia, SC
29063, United States
(803) 407-4116
https://locations.bojangles.com/sc/columbia/7339-broad-river-road.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
7339 Broad River Road, Columbia, SC
29063, United States

Hours

Reviews

3.3
824 reviews
5 stars
286
4 stars
160
3 stars
92
2 stars
77
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for food, both in drive-thru and curbside orders, often exceeding 20-30 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or old food, with some customers expressing disappointment in the freshness of their meals.

Customer Service

Numerous complaints were made about rude or unhelpful staff, with several customers noting a lack of professionalism and poor attitude from employees.

Order Accuracy

Frequent issues with incorrect orders were reported, with customers often receiving the wrong items or missing components of their meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
  • JC
    Jim Carter
    Nov 16, 2025
    1.0
    Always short staff and VERY SLOW but yet prices go up.
  • HB
    Harry Bottoms
    Nov 15, 2025
    1.0
    ABSOLUTELY the slowest fast food service I’ve ever experienced. This Bo is NOT going to make it. Close it and cut your losses. Or maybe hire a shift manager who can light a fire under their workers’ butts.
  • MW
    Matthew Watts
    Oct 25, 2025
    1.0
    This has to be the worst Bojangles around their slow and you’ll be lucky if they get it right 1/10 times no one cares their favorite thing to say is “I don’t know I just work here” it took a good 20-25 mins to get my curbside order after they said it would be ready at 6:33. At this point they should just close the whole location it’s been like this for year with no sign of getting any better
  • AA
    Amber Alhasan
    Oct 21, 2025
    5.0
    We had a catering order put through for a work event. The order was correct and packaged very nicely. The staff were quick to help me and ensure my order was correct, as well as making sure I had all the utensils, cream and sugar, and anything else that we needed. Everything was hot and fresh. Our staff enjoyed the breakfast!
  • MR
    Matt Rollins
    Oct 17, 2025
    5.0
    Bo Time in the Carolina’s, does it get any better? Their Cajun Filet biscuit & bo rounds will get your day off right. The chicken always has the right crisp and amount of spice. Their Cajun pintos are the perfect side too.
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Frequently Asked Questions About Bojangles

What are the regular dining hours at Bojangles on Broad River Road in Columbia, SC?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does the Bojangles location at 7339 Broad River Road offer drive-through service?

Yes, Bojangles offers drive-through service daily, open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended until 11:00 PM on Friday and Saturday, with Sunday starting at 6:00 AM.