Bojangles

3.6
985 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8710 Farrow Road, Columbia, SC
29203, United States

Hours

Reviews

3.6
985 reviews
5 stars
403
4 stars
205
3 stars
139
2 stars
75
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others display rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers report fresh and tasty meals, while others complain about cold or poorly prepared food.

Wait Times

Long wait times are frequently mentioned, especially during busy hours or when orders are incorrect.

Cleanliness

The cleanliness of the restaurant varies; some customers note clean dining areas, while others report dirty tables and unsanitary conditions.

Management Issues

Several reviews indicate poor management and staff morale, leading to disorganized service and lack of accountability.
  • WH
    wicked History
    6 days ago
    4.0
    Food was served promptly but the Bo-rounds tasted a little ruint to me. Biscuit was great. Store was clean. Staff very friendly.
  • SP
    shauntee prince
    Nov 11, 2025
    1.0
    Ordered 3 piece chicken dinner with 2 fixins plus drunk through the drive thru. Took my payment, gave me a drunk I didn't order because they were out of almost all of the drinks. Told me it would be a 10 minute wait on fresh chicken and asked me to pull up. Waited for more than 10 minutes while about 10 cars came through the drive thru behind me. When I went inside to check on my order, the manager was very rude and stated that they didn't have any chicken left. Asked if I wanted chicken supremes in the place of it, which is not equivalent in price. When I stated, I didn't want supremes, he proceeded to say to make sure I get my receipt to ensure I get my order, which didn't make any sense. My order should have still been on the screen since they never brought it out to me. Furthermore, they never should have took my payment if they didn't have any chicken left. Lastly, the manager did not have to be so rude about it when I was extremely respectful to him. He didn't process a refund, only went in the register to take out 15 dollars to hand me back when my order was 15.34. I needed up having to go to another bojangles location to get my order and it was hot and fresh, with no wait.
  • SS
    Sharon
    Nov 8, 2025
    3.0
    I had heard so much about the biscuits from this place and was excited to try all the food. The blueberry biscuits were delicious, but the regular ones were nothing special. The chicken was spicier than I expected, but good. The potato circles were good. I was not a fan of the AI when ordering which is why I only gave 2 stars.
  • AC
    Ada Chism
    Oct 28, 2025
    2.0
    They just didn't seem like they wanted to work that day...
  • HW
    Hannah Woodhall
    Oct 22, 2025
    5.0
    Lovely employees! Super friendly at such an early hour and ready to help with whatever!!! Love this bojangles

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles at 8710 Farrow Road, Columbia, SC?

Bojangles offers dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.