Bojangles

3.2
999 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2800 Clemson Road, Columbia, SC
29229, United States

Hours

Reviews

3.2
999 reviews
5 stars
315
4 stars
186
3 stars
139
2 stars
99
1 star
260

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold, overcooked, or incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.

Cleanliness

Several customers noted that the dining area and tables were often dirty, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of employees being unfriendly or dismissive.

Management Concerns

Multiple reviews suggested a need for better management and training to improve service and food quality.
  • EP
    Erica Platt
    Nov 15, 2025
    1.0
    I love Bojangles but this ai ordering is for the birds... It's not making them faster so what's it for
  • RE
    Randell Ellison
    Oct 28, 2025
    5.0
    Great food and great service
  • JS
    Jennifer Stetson
    Oct 25, 2025
    2.0
    I was very disappointed in my visit. I haven't been to one in over 15 years, so I was super excited. The food quality was a joke, hard cold chicken, hard biscuits, and we ordered Mac n cheese and Mashed potatoes but had nothing to eat it with. I will never ever go back to another one.
  • MJ
    M Jones
    Oct 18, 2025
    1.0
    I ordered breakfast I was told to pull to the side and then they also that there were no napkins. While waiting for 30 minutes I went inside and got napkins. There we're about six people working inside the store needless to say that they have AI doing orders. The excuse was short staff and no biscuits this was around 900.am.
  • EG
    Ed Gatzke
    Sep 16, 2025
    3.0
    This is not a good Bojangles. Inadequate staffing. Slow service. Food is questionable. Dining area is often unkept and dirty. Avoid this location if you can.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours at Bojangles on Clemson Road in Columbia, SC?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

Does Bojangles offer drive-through service and what are the hours?

Yes, Bojangles offers drive-through service daily. Hours are 5:00 AM to 10:00 PM Sunday through Thursday, and extended to 11:00 PM on Fridays and Saturdays. On Sundays, it opens at 6:00 AM.