Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers consistently reported long wait times, both in drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
Many reviews highlighted issues with food temperature, freshness, and incorrect orders, leading to dissatisfaction.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Ordering Experience
The use of automated kiosks was seen as impersonal, and there were complaints about the accuracy of orders placed through them.
BS
Brycen Stratton
1 day ago
1.0
Workers had attitudes with customers being upset that their ticket times are abysmally slow. I had a scheduled pick up order that was placed over 45 minutes ago for a simple biscuit and tea, I arrived to the restaurant 5 min before pick up time. Tell me why I had to wait an extra 15 minutes for my order, which was supposed to be a curbside pick up, and had to go remind staff what curbside means. If I could select 0 stars I would
JO
james oosborne
Nov 16, 2025
1.0
DONT EAT BOJANGLES! Placed an order online. Wasnt ready. I waited at the register and said excuse for 30 min while employees walked right up to the register until someone finally acknoledged me. During that time a black lady walked in front of me, was acknowledged, placed, paid for, and received her order in under 4 min. When I was finally acknowledged they said they forgot to make the order. After waiting another 40 min they said they had forgotten to make it again. Then the order was missing sauces, biscuits and a side. The chicken was cold and old and inedible. Customers who were receiving their orders were telling me "good luck" as they left. So now it's 8pm and my kids haven't had a real meal. I'm out $60 and going hungry. I will never go to another bojangles location anywhere ever again. Save your time, money and frustration. DONT EAT BOJANGLES
DD
Dan
Nov 14, 2025
1.0
Out of coffee, or Bo rounds, or both. EVERY. SINGLE. TIME.
Then an incomplete order.
Why is it always this location? They demolished the store and rebuilt it but forgot to fix anything involved in the operation of the store.
CC
Carmel
Oct 27, 2025
1.0
I placed an order through the app this morning so it would be ready by the time I got there. When I got there, my order had not even been started, and I waited an additional 20 mins for a biscuit, fries (I ordered for Bo Rounds, which they told me they had none of. No Bo rounds for breakfast????) and an iced coffee even though there was 6 staff members in the back (I counted). I was the only customer in the restaurant. I went once even a month ago and the staff member let me know she had just got there and she was the only one working so I'd have to wait for my order (placed at 8am when the restaurant supposedly opens at 5am). This location is always a disaster.
CP
chikara power
Oct 25, 2025
3.0
The store is clean and modern. Not very welcoming. We weren't greeted coming. You're kind or directed to use the automated kiosk to place your order which seems really impersonal and kind of off putting to me. Also the kiosk doesn't offer the ability to choose which parts of the chicken you want other than white or dark meat for the 2 piece meals. The server didn't appear to be the most approachable. The men had hats and the women didn't seem to have hair nets. Overall not a horrible experience but definitely not a quality experience either.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles?
Bojangles is open for dine-in every day from 5:00 AM to 10:00 PM.
Does Bojangles have a drive-through service and what are the hours?
Yes, Bojangles has a drive-through open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Where is this Bojangles location?
This Bojangles is located at 4301 Ft. Jackson Blvd, Columbia, SC 29205, USA.
What payment options does Bojangles accept?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services.
Can I order Bojangles food using a mobile app?
Yes, you can order from Bojangles using their mobile app available on the Apple App Store and Google Play Store.
Are there any nearby places where I can shop or dine before or after visiting Bojangles?
Nearby places include Cross Hill Market for shopping, Taziki's Mediterranean Cafe for Mediterranean cuisine, and Duck Donuts for coffee and donuts.
Is there a gym near Bojangles where I can work out before grabbing a meal?
Yes, F45 Training Forest Acres, a fitness and training gym, is located near Bojangles.
Are there other restaurants close to Bojangles for different dining options?
Yes, nearby restaurants include Midwood Smokehouse for barbecue, Applebee's Grill + Bar, Buffalo Wild Wings for chicken and American fare, and Basil Thai Cuisine for Asian food.