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Arby's

3.9
(914 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10200 Two Notch Rd, Columbia, SC
29223, United States

Hours

Reviews

3.9
914 reviews
5 stars
414
4 stars
246
3 stars
123
2 stars
49
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being out of key menu items.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others complained about cold food, incorrect orders, and poor preparation.

Staff Attitude

While many praised the friendliness of the staff, there were notable complaints about rudeness from certain employees.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and restrooms.

Menu Availability

A recurring issue was the unavailability of menu items, particularly roast beef, leading to customer frustration.
  • SW
    Steven Williamson
    Nov 15, 2025
    1.0
    As the pictures show, "The Gobbler" I received in no way resembled the sandwich as advertised. It was also missing the crispy fried onions as advertised. Jacob, who was running the lobby register, was unattentive and kept leaving the front counter to visit with his co-workers in the back, telling them, "I can't wait to get out of here!". Would not recommend this Arby's at all.
  • A
    刘佳霖
    Nov 15, 2025
    1.0
    Everything was just awful
  • SV
    Snypa V
    Nov 7, 2025
    2.0
    Food cold and service sucks
  • JS
    Jennifer Marshall Sasser
    Oct 28, 2025
    5.0
    Delicious
  • CF
    Calvin Field
    Oct 26, 2025
    5.0
    Steak bites were wonderful

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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