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Arby's

3.9
(1347 reviews)
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Business Details

8349 Two Notch Rd, Columbia, SC
29223, United States
(803) 736-5129
http://www.arbys.com/locations/us/sc/columbia/8349-two-notch-rd/store-5643
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8349 Two Notch Rd, Columbia, SC
29223, United States

Hours

Reviews

3.9
1,347 reviews
5 stars
582
4 stars
358
3 stars
208
2 stars
90
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or old food, with several customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

While some customers noted cleanliness, others reported issues such as sticky floors and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific employees for their friendliness and helpfulness.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals and others vowing not to return due to multiple issues.
  • RK
    Roger K.
    Feb 6, 2026
    2.0
    Unfortunately the restaurant was staffed with a manager and one other worker. After about 20 minutes I went to another restaurant. Not the Worker's fault.
  • PP
    Peter Pedersen
    Jan 18, 2026
    5.0
    Great place
  • CH
    Christina Haskett
    Jan 11, 2026
    1.0
    I ordered Uber eats from Arbys.I ordered a double beef and cheddar on a Sesame bun with curly fries and a water. When the delivery guy dropped it off I had two regular beef and cheddar sandwiches with potatoe cakes. I called Arbys and they told me that the delivery guy must have picked up the wrong bag. However, the receipt hanging from the bag had my correct order on it,nothing that was in the bag!! How do you mess that up?? I was soooo angry when I talked to the female supervisor that I drove the order back
  • IS
    Ivy Sherard
    Jan 5, 2026
    4.0
    My husband and I ordered the Classic Roast beef sandwich with double meat as a meal. My husband had the cheddar cheese added which made his sandwich a little sloppy but he said that he enjoyed it as I was happy with my meal as well.
  • JW
    Julie Wakulenko
    Dec 18, 2025
    3.0
    Went through drive-thru. Food was cold when we pulled around to eat it so it had sat to long.
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