Feedback on customer service is mixed, with many reports of rude and unhelpful staff, while some customers praised friendly employees.
Store Cleanliness
The store is generally reported as clean and well-stocked, although some reviews mention dirty conditions and disorganization.
Product Availability
Customers appreciate the variety and availability of products, particularly fresh produce, but some have experienced issues with deli items and stock.
Checkout Experience
Many customers find the checkout process frustrating, citing long waits and poor service at self-checkout stations.
AS
Aimee S
Jan 1, 2026
1.0
The worst customer service ever!
I’m not against young people or teens working as long as they are taught how to work as well as given the tools that they need to be successful! It starts at home!
Customer service base at this location, lax very rude employees on the front end cashiers as well as the manager. Every time that I DoorDash here, people are rude, unhelpful and just act like you’re a problem for shopping in their store.
NS
Nakayla Smith
Dec 5, 2025
3.0
I love this foodlion location and I visit it about 3-4x a week. I never have any problems with the store but Ms.Dale the white older woman in self checkout is very biased to the black shoppers when checking out. I watched her as she watched me like a hawk when checking out but the shoppers who aren’t black can checkout in peace. I have no problem being watched but making me feel uncomfortable and like a criminal is unacceptable. Treat everyone the same and like a human. I have spoken with the manager about this incident (12/05/2025) and hope that this is resolved. If not I will be taking other steps going forward. Other than these incidents with Ms.Dale the store is great, always clean and the cashiers are friendly. They are also always well stocked. Thanks foodlion.
HW
Hannah Woodhall
Nov 26, 2025
5.0
Always very helpful, very friendly staff
LH
Louann Hyman
Nov 11, 2025
4.0
Shopping for groceries
JM
James McCoy-Bruce
Nov 7, 2025
1.0
Honestly, one of the most disorganized Food Lions in town. It appears that they do not know what they’re doing. I ended up having to leave my stuff because there was no way to scan my card to get the discounts for the things that I wanted to purchase. I won’t be back to this food line. There are too many in the area.