Chick-fil-A

Reviews

• KS

  Karen Samuel74

  1 day ago
  2.0
  The cashier was Good! Long wait! 🤨 I was not pleased when a cashier, put condiments in my bag... just was handling trash 🗑, didn't wash his hands. When the young man brought me my food....I asked him to redo my order, because her put items in my bag, didn't wash his hands after handling the trash. He said he ONLY put condiments in the bag! I explained to him that wasn't proper & unsafe! He spoke to the manager. The manager never came over to say anything to me about the situation! I waited for 15 minutes to receive my food! 2 # 1's sandwiches with no pickles & side of pickles, fries no salt & sprites!
• RB

  Rodney B

  2 days ago
  4.0
  The food is good and customer service is good. The drive thru process needs to be improved. The employees allow the line to get backed up and don't move people up. Another issue is they will being food out and you have to wait for other orders in front of you.
• AO

  Arthur O'Keeffe

  3 days ago
  5.0
  The staff here were so very friendly! Came out to help with our order, the young lady being so helpful. Of course the food was hot and delicious. If we weren't from California, we'd be back.
• TM

  Trenity Moesha

  3 days ago
  1.0
  I found two strands of hair baked into my biscuit and called the store (attached pictures). I was told I’d have to wait 2–4 business days for a resolution, which already felt unreasonable given the situation. Because of that, I went back in person to speak with a manager. When I arrived, Clint, who identified himself as the director/manager, was dismissive from the start. He acted as if I was inconveniencing him, repeatedly questioned me about who I spoke to on the phone (even after I explained I didn’t remember the name), and showed no empathy whatsoever. Instead of addressing the issue, he made comments like, “I can’t just give you another chicken biscuit,” which was frustrating because I never asked for one. I simply wanted a refund or a proper resolution. Another comment that Clint made was “sometimes things like this happen,” which seemed invalidating. He also pointed out that I came during a busy time, implying that my concern wasn’t important enough to address. On top of that, he made me feel like I was being dishonest, even though I had the biscuit in hand with visible hair in it. He claimed he needed to “verify” my call and said he couldn’t look up my order, which made no sense since I had just been there earlier that same day. When I asked to escalate the issue, he refused to provide the owner’s contact information and wouldn’t even give his last name. The entire interaction felt unprofessional, dismissive, and unnecessarily difficult. Ironically, less than 30 minutes after I left, a “team leader” called me and offered a free biscuit… which I clarified that I did not want. I asked for a refund, and the team member said he would give me one— something Clint acted like was impossible. That alone shows the situation could have been handled properly from the beginning. The lack of basic customer service, accountability, and cleanliness is extremely concerning. Finding hair in food is bad enough, but being treated with disrespect on top of it is unacceptable. I won’t be returning to this location.
• CP

  Chef Paul

  Mar 24, 2026
  2.0
  These guys are struggling. 6 people waiting for their order. Only 3 people in the dining room, and they employees. If you order here, you will need some extra time.

Frequently Asked Questions About Chick-fil-A