Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, particularly during late-night shifts.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Inconsistency
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
Positive Experiences
Despite the negatives, some customers highlighted positive interactions with specific staff members and appreciated the quick service during certain times.
AH
Annika Howe
Dec 20, 2025
1.0
Found hair on my food. Disgusting... Manger told me to bring receipt in for a refund but then reused to validate because I didn't have the food to bing the next day. Was in he garbage where it belonged. not only that but they were more bothered that I had an issue, than the fact that there was hair in my food. Absolutely not how you provide customer service. What a joke. Save your money and spend it local. This is not what food service should look like.
DD
deadeye2080
Nov 11, 2025
4.0
The food was ok, it’s McDonalds what can you expect?
The staff was ok but stressed. However, she stayed professional and completed the order correctly.
NT
Natalie Treff
Oct 19, 2025
1.0
The second time I’ve came around 1am and my nuggets that I paid 10$ for were hard and just all in all nasty, I work in the fast food industry and never in my life have I treated customers the way y'all's night shift treated me and my husband tonight ,the lady taking money didn’t tell me our total just took the card handed it back and walked off rolling her eyes ?? Not only did we sit at the window for 10 minutes why did my nuggets come out hard as a rock if anything they should’ve been the freshest nuggets I’ve ever had? Yall need better management and crew for nights it’s ridiculous.