Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, long wait times, and poor order accuracy, especially during peak hours.
Food Quality
While some customers praised the food, particularly the biscuits and chicken, others complained about inconsistency, including undercooked items and missing components.
Staff Friendliness
There were mixed reviews regarding staff behavior; some customers highlighted friendly and helpful employees, while others experienced rudeness and lack of professionalism.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty bathrooms and dining areas.
SS
Swee Bing Soh
Feb 13, 2026
4.0
There is heavy seasoning on the fries.
TT
Tori
Feb 4, 2026
1.0
THEY SERVED ME COLD UNDERCOOKED FRIES AND REFUSED TO GIVE ME BACK MY MONEY!
JM
John McGill
Jan 17, 2026
1.0
Slow service. Floors filthy.
CB
Cassandra Bartee
Jan 5, 2026
5.0
Miss Imani at the drive thru window's customer service, kindness and professionalism is top tier! She should be promoted to shift leader/manager immediately! She's phenomenal! Such a rare find in fast food industry today, 👏🏾👏🏾
JA
Julie Amatyleon
Jan 4, 2026
2.0
Ordered 3 meals and waited at least 25 minutes. Workers were standing around talking and joking. Several people came in, ordered and left and we stood there forever. Finally someone asked did you order already? And we said yes three meals and she went back and started the order. It had never gone through! No apologies or acknowledgment. The unsweet tea was empty.
Now for the good part… the food was great! The seasoning on the chicken batter and fries so tasty. Fries were hot. The ranch dressing we ordered didn’t come so we mentioned it again and they couldn’t find any :(
Bathrooms and restaurant were clean. There were Christmas decorations on the table as if they started to take down and abandoned the job but that didn’t bother us. Just wanted to get on the road as we are traveling a distance and this set us back.