Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported frequently.
Food Quality
Food quality received mixed reviews; while some enjoyed their meals, others reported cold or incorrect orders.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers, though others reported issues with cleanliness.
JJ
JamieT
Feb 7, 2026
5.0
We were especially pleased with the friendly and attentive service given to us by Aaliya. So nice to see!
GB
Greg Bess
Feb 6, 2026
1.0
This ain’t right…
SM
sean mccarthy
Jan 17, 2026
5.0
Arby's is one of the few fast food establishments that a sandwich alone can be a meal.
AZ
Alisha Zellner
Jan 11, 2026
1.0
Drive through girl was rude. Asked for a fork was all. She sent us to lane two and said the fork would be in the bag it wasn’t. We had to go back inside and get it and she was less than happy about it. People everywhere waiting for food. Our classic took 10min to get brought out
GT
Greg Taylor
Dec 30, 2025
1.0
Went through the drive through and they forgot to give me a straw and horsey sauce. Glad I checked before I hopped back on the road