Wendy's

3.5
595 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1825 J.A. Cochran Bypass, Chester, SC
29706, United States

Hours

Reviews

3.5
595 reviews
5 stars
207
4 stars
132
3 stars
94
2 stars
47
1 star
115

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or stale food, with some customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

While some noted cleanliness, others pointed out dirty conditions in the restaurant and bathrooms.

Speed of Service

Several customers experienced long wait times, both in the drive-thru and inside the restaurant.
  • JW
    Jaz W
    2 days ago
    1.0
    Went to order 4 piece tenders and small fries.. one of the lady cooks was bagging my fries, grabbed my food like nobody was watching!! No gloves just grabbed them so unsanitary. And gone ask “ how else am I supposed to grab them!! PUT SOME GLOVES ON WOMEN!!! Touched all my fries bare hands I’m not eating that so new fries. thank you.. (i did ask for fresh fries, she said they are fresh they just came up and walked off. I wasn’t even done talking to the lady). So rude! Unprofessional. Don’t be mad of what you caused.
  • PM
    Pitty Pat Matt
    Jan 2, 2026
    1.0
    Was told drivethru is closed at 3pm. That I need to come inside…
  • AA
    Amber
    Dec 10, 2025
    1.0
    Third time in a row now they have gotten my order wrong the parking lot is shaped to where it's hard to stop without blocking in other people trying to order. I checked to make sure my burger was playing made sure they were surprised saw the little box assuming chicken nuggets were in it got home know they gave me a large fry and a small fry instead of chicken nuggets in one of them. It was supposed to be a biggie bag meal I have tried to call 10 times over now for 30 minutes no one answers. I don't want the rest of my food to get ruined and cold while driving all the way back up there for four chicken nuggets. Y'all could at least answer that way maybe my order could get remade another time when I'm out that way, yet no answer. And my order will never be remade. So I just have to let the $7 go. Y'all were so great for a while... The new employees not great. Everyone makes mistakes but this is a continuing problem now so I think we're done with this location
  • CH
    Cynthia Hart
    Nov 19, 2025
    4.0
    Went thru drive thru. Get to window and they hand me the wrong drink. Cashier was upset over it. Coped an attitude when I asked for a receipt. I was nice & polite. Food was hit & delicious.
  • TC
    Taylor Copeland
    Nov 12, 2025
    2.0
    I asked for a 3 piece tender and they gave me nuggets. If they would have just told me they didn’t have any I wouldn’t have gotten them.

Frequently Asked Questions About Wendy's

Is 28 Chester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the daily operating hours for Wendy's at 1825 J.A. Cochran Bypass, Chester, SC?

Wendy's is open every day from 6:30 AM to 1:00 AM.