Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor service from staff, including rudeness and disorganization.
Food Quality
Mixed reviews on food quality, with complaints about stale fries, undercooked items, and inconsistent preparation.
Cleanliness
Some customers noted that the restaurant was clean, while others experienced issues with food presentation and packaging.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and felt that the value for money had decreased.
Management Problems
Numerous reviews highlighted poor management practices, including staff shortages and lack of effective leadership.
PH
Phyllis Hicks
Nov 11, 2025
4.0
We just got ice cream cones and fries but they were good.
CP
Cynthia Piccirillo
Nov 10, 2025
1.0
They don’t change their fry oil as often as they should, they never fill your fries to the top. Got a medium fry for a large, and they’re stale every time! You always have to ask for ketchup, they should be asking you instead!
AA
Andy
Oct 5, 2025
3.0
The food was great. The atmosphere was great. The service was great not excellent I mean great that’s why I gave this place a four star but before we left with our food out the door you wanted to grab grab a couple of water then was told that we had to be a dollar for a cup of water so that kind of ruined the whole day when water should be free by law.
DN
Deanna DeBlois Neuf
Oct 1, 2025
2.0
Can't rate the food because I never got to order. BOTH front cash registers were down. The person in front of me had ordered from the kiosk, but the kiosk wouldn't accept his credit card, so he had already been waiting 10 minutes just to pay. After I waited 10 minutes to order, I left.
I've had poor service at this restaurant many times before. I like McDonalds and this is the only one near me, so I'll keep going there, but this was the first time this happened.
MG
mikayla g
Sep 25, 2025
1.0
worst place yet, fries was stale and burger was just tossed into the bag with the wraper wide open. dont go here if you want quality food and decent service at night even the manager had an attitude. this place was the best first time coming back in a while and night time is the worst. mcdonald's pick better managers and do better like come on tocobell is better at this point.