Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving incorrect orders or missing items, leading to frustration.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times.
Food Temperature
A significant number of customers complained about cold or improperly cooked food.
Cleanliness
Some customers noted that the bathrooms were often lacking supplies like paper towels.
Mobile Ordering Issues
Customers experienced problems with mobile orders, including delays and incorrect items.
DM
Delisa McCoy
Nov 1, 2025
1.0
Worst baconator ever had the bacon was see thru and 2 meat patties were hockey pucks and the fries cold as ice
SF
Shawn Ford
Oct 29, 2025
1.0
Very rude management told me I couldn’t use the lobby to order food because they was short staff I told them why was the front door unlocked for people to come in…..very smart ass comments and remarks and the inside was very dirty and unsanitary
TC
Trip Condon
Oct 25, 2025
1.0
wish i could give 0 stars i mean seriously. they have gotten my prder right maybe one time and never again. not to mention they have served me a sandwich with MOLDY BREAD. constantly rude and will randomly have the doors locked with what looks to be a bike lock? and their website makes it so complicated to file a complaint. dont waste your money here its never worth it
JS
Jacqueline S
Oct 18, 2025
4.0
The jr. cheeseburger was fine the baked potato was overcooked. It was dried out by microwave
IY
Illsmak Youoff
Oct 16, 2025
1.0
Orders aren't placed in the blue "Mobile order pick up"
I had to wait 20 mins while the employee just kept walking by before she told me my order was ready but I need to let them know my name. What is the mobile order pick up area for then ??? Its not my fault people steal. If you had someone working the register it wouldnt happen as often.....
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charleston, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charleston, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 405-1066.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does James Folly, Sc Wendy’s serve breakfast?
Yes, this Wendy’s location in Charleston, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 343 Folly Rd., Charleston, SC?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Charleston, SC Wendy's serves breakfast with various combos, sandwiches, coffee, and sides available.
Can I order Wendy's for delivery at this location?
Yes, delivery is available. Check delivery options by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's on Folly Rd.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at this Charleston location for feedback or questions?
You can call the location directly at (843) 405-1066 or reach Customer Care via live chat on the Wendy's Contact page or by phone at 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at menu.wendys.com or through the Wendy's app by selecting the Charleston 343 Folly Rd. location.
Are there other fast food options near Wendy's at 343 Folly Rd.?
Yes, nearby fast food restaurants include Subway, DQ Grill & Chill, Dairy Queen, and Arby's, offering variety for different tastes.
What other amenities are near Wendy's on Folly Rd. that visitors might want to check out?
Nearby amenities include Liberty Plaza for events, local medical centers like Premier Medical, and various health specialists such as Complete Dentistry and Zimmerman Chiropractic.
How can nearby places help me during my visit to Wendy's on Folly Rd.?
If you're visiting Wendy's, nearby services like Synovus Bank and Western Union can assist with financial needs, and Charleston Fire Department Station 13 ensures local safety.
Is there a drive-thru option available at the Wendy's in Charleston, SC?
Yes, this Wendy's offers a drive-thru that is open daily with extended hours on Fridays and Saturdays.