Wendy's

3.3
1208 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
343 Folly Rd., Charleston, SC
29412, United States

Hours

Reviews

3.3
1,208 reviews
5 stars
393
4 stars
256
3 stars
188
2 stars
81
1 star
290

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to frustration.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Food Temperature

A significant number of customers complained about cold or improperly cooked food.

Cleanliness

Some customers noted that the bathrooms were often lacking supplies like paper towels.

Mobile Ordering Issues

Customers experienced problems with mobile orders, including delays and incorrect items.
  • DM
    Delisa McCoy
    Nov 1, 2025
    1.0
    Worst baconator ever had the bacon was see thru and 2 meat patties were hockey pucks and the fries cold as ice
  • SF
    Shawn Ford
    Oct 29, 2025
    1.0
    Very rude management told me I couldn’t use the lobby to order food because they was short staff I told them why was the front door unlocked for people to come in…..very smart ass comments and remarks and the inside was very dirty and unsanitary
  • TC
    Trip Condon
    Oct 25, 2025
    1.0
    wish i could give 0 stars i mean seriously. they have gotten my prder right maybe one time and never again. not to mention they have served me a sandwich with MOLDY BREAD. constantly rude and will randomly have the doors locked with what looks to be a bike lock? and their website makes it so complicated to file a complaint. dont waste your money here its never worth it
  • JS
    Jacqueline S
    Oct 18, 2025
    4.0
    The jr. cheeseburger was fine the baked potato was overcooked. It was dried out by microwave
  • IY
    Illsmak Youoff
    Oct 16, 2025
    1.0
    Orders aren't placed in the blue "Mobile order pick up" I had to wait 20 mins while the employee just kept walking by before she told me my order was ready but I need to let them know my name. What is the mobile order pick up area for then ??? Its not my fault people steal. If you had someone working the register it wouldnt happen as often.....

Frequently Asked Questions About Wendy's

Is James Folly, Sc Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.