Wendy's

3.3
1212 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
343 Folly Rd., Charleston, SC
29412, United States

Hours

Reviews

3.3
1,212 reviews
5 stars
396
4 stars
257
3 stars
187
2 stars
81
1 star
291

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over long wait times and incorrect orders.

Food Quality

Customers frequently reported cold, stale, or incorrect food items, with some mentioning issues like moldy bread and poorly prepared meals.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and problems using the mobile app for orders.
  • AK
    angela Kelley
    Dec 28, 2025
    4.0
    Good food
  • YG
    Yenny Guarin
    Dec 22, 2025
    5.0
    The cashier was very kind and the food is delicious
  • DM
    Delisa McCoy
    Nov 1, 2025
    1.0
    Worst baconator ever had the bacon was see thru and 2 meat patties were hockey pucks and the fries cold as ice
  • SF
    Shawn Ford
    Oct 29, 2025
    1.0
    Very rude management told me I couldn’t use the lobby to order food because they was short staff I told them why was the front door unlocked for people to come in…..very smart ass comments and remarks and the inside was very dirty and unsanitary
  • TC
    Trip Condon
    Oct 25, 2025
    1.0
    wish i could give 0 stars i mean seriously. they have gotten my prder right maybe one time and never again. not to mention they have served me a sandwich with MOLDY BREAD. constantly rude and will randomly have the doors locked with what looks to be a bike lock? and their website makes it so complicated to file a complaint. dont waste your money here its never worth it

Frequently Asked Questions About Wendy's

Is James Folly, Sc Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 343 Folly Rd., Charleston, SC?

The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.