Tropical Smoothie Cafe

2.7
162 reviews
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Business Details

869 Folly Rd, Charleston, SC
29412, United States
(843) 764-9980
https://locations.tropicalsmoothiecafe.com/sc/charleston/869-folly-rd
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
869 Folly Rd, Charleston, SC
29412, United States

Hours

Reviews

2.7
162 reviews
5 stars
53
4 stars
9
3 stars
11
2 stars
13
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, often exceeding 30 minutes, with many expressing frustration over unhelpful and rude staff.

Food Quality

Several reviews mentioned poor food quality, including smoothies that were not blended properly, incorrect orders, and expired or rotten ingredients.

Staff Attitude

Many customers noted a lack of enthusiasm and professionalism among staff, with reports of rudeness and apathy towards customer service.

Management Problems

Frequent mentions of poor management practices, including understaffing and lack of organization, contributed to negative experiences.

Mixed Experiences

While some customers had positive experiences with friendly staff and good smoothies, these were overshadowed by the overall negative feedback.
  • BF
    Brandon Fletcher
    Nov 11, 2025
    5.0
    Employees were fantastic and quick with my smoothies had a great time laughing and joking with the Employees and the smootie was top notch
  • CF
    Caroline Fenters
    Nov 10, 2025
    5.0
    AMAZING!!!! I love this place so much! Took my grandma here! She is 73 years old and we loved it! Best smoothies ever! We love the milkshakes too! BEST PLACE EVER!!!🩷🩷🩷
  • KF
    Kathryn Felkel
    Nov 8, 2025
    5.0
    I took my grandkids here we went the service was amazing!! I love this place so much as a 67 years old and always made at home lunches that were not amazing:( but I come here ever morning since before fitness class and get a Bama mama!! Amzing service love it❤️
  • VA
    Victoria Alves
    Nov 8, 2025
    5.0
    The staff were super friendly and attentive, and the music gave it such a fun island feel. Highly recommend this place for anyone who loves flavorful food and great vibes. I’ll definitely be back!
  • JL
    Jessica Landin
    Oct 25, 2025
    1.0
    If I could give zero stars, I would. Very unorganized, took forever after ordering online well in advance of arriving, and the staff was unpleasant. I would have left after seeing the condition of the kitchen had I not already ordered and paid. I took one sip and threw the smoothie away. It tasted awful. I will absolutely never be going back.
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours of Tropical Smoothie Cafe in Charleston?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM (drive-through till 9:00 PM on Sunday).