Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Accepts checksAvailable
Curbside pickupAvailable
Drive-throughNot available
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
4.1
302 reviews
5 stars
189
4 stars
43
3 stars
14
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and inattentive to customers.
Staff Attitude
Many customers noted that employees appeared disinterested and unmotivated, often engaging in personal conversations instead of attending to customers.
Smoothie Quality
While some customers enjoyed the smoothies, there were complaints about inconsistencies in preparation and missing ingredients.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising it while others reported unsanitary conditions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported issues such as incorrect orders and poor preparation.
DD
David
3 days ago
1.0
Workers there were on their AirPods and phone the entire time. Clearly don’t want to be there.
NC
Natalia Cuvarrubio
Feb 17, 2026
1.0
I went in an hour before they closed
The employees looked mad like they didn’t want to be there
They didn’t even say hi after I said hello instead just looked at me with a mad straight face
Then when one of the girls was making my pb cup smoothie it would get stuck in the blender and she wouldn’t add more water which it needed
She gave me my smoothie and I tried it once I left
It wasn’t fully blended I was drinking ice chunks banana pieces and peanut butter and chocolate powder.
JM
Joe M
Feb 13, 2026
1.0
Employees treat it like a school hangout versus a job. Barely acknowledge you and it’s like a chore to them when you order something.
BB
Bettyanna
Jan 25, 2026
4.0
First time here. Wanted a healthy Smoothie, can't remember the name, I do remember it had kale, spinach, pineapple
CW
Camryn Williams
Jan 10, 2026
1.0
The young staff members, who appear to be teenagers, are consistently rude, loud, and unprofessional. They fail to greet you!
I have visited this location several times, and each experience has been the same. Customers are left waiting for extended periods due to ongoing personal conversations among staff and frequent use of their cellular devices.
During my most recent visit, I stopped in for a quick smoothie and waited over 22 minutes. Several of those minutes were spent waiting for employees to return from the back, where they were gathered together, talking loudly and behaving in an unprofessional manner.
Management needs to address this issue with the current staff. This is a place of business, not a school environment, sporting event, or social gathering.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 8:30 PM Monday through Saturday, and from 10:00 AM to 7:30 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
Does Tropical Smoothie Cafe have a mobile app for ordering?
Yes, you can order ahead using the Tropical Smoothie mobile app available on both iOS and Android, or online through their website.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer healthy or dietary-specific options?
Yes, the menu includes vegan, gluten-free, and healthy options such as smoothies, wraps, salads, and bowls.
Is Tropical Smoothie Cafe family-friendly?
Yes, Tropical Smoothie Cafe welcomes families and has a children's menu available.
What are some nearby restaurants to Tropical Smoothie Cafe in Westwood Plaza?
Nearby restaurants include Metro Diner, MOD Pizza, Starbucks, Duck Donuts, Moe's Southwest Grill, ZENSHI Handcrafted Sushi, Burger King, and Church’s Texas Chicken, all located in or near Westwood Plaza.
Are there other shopping and service establishments near Tropical Smoothie Cafe?
Yes, nearby you can find Spirit Halloween costume store, Harris Teeter pharmacy, Office Depot, Payless ShoeSource, Veda Nail Spa, Cricket Wireless Authorized Retailer, Mathnasium tutoring center, and several banks including Bank of America ATM and Latitude 32 Credit Union.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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