Taco Bell / KFC

2.9
1330 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 220 Spring Street in Charleston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
220 Spring Street, Charleston, SC
29403, United States

Hours

Reviews

2.9
1,330 reviews
5 stars
345
4 stars
218
3 stars
166
2 stars
95
1 star
506

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with many waiting 30-60 minutes for their orders, often with no communication from staff.

Food Quality

Numerous reviews highlighted issues with food quality, including incorrect orders, cold or poorly prepared food, and unsanitary conditions.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The establishment was frequently described as dirty and disorganized, with complaints about unsanitary conditions in both the dining area and restrooms.

Management Issues

Several reviews pointed to poor management and lack of oversight, leading to chaotic service and unaddressed customer complaints.
  • EC
    Eric Chesnutt
    1 day ago
    1.0
    Also a bad location on spring street all workers outside smoking while line of cars are waiting in line an laughing at all of us got to do better for a franchise second location i went to of the night and haven’t been able get service
  • JH
    Jose Henley
    4 days ago
    2.0
    This is the slowest bunch of people hands down. Not to mention they will delete your order and forget about it till you complain. Then say i don't know what happen. The only reason for this is to improve the times for corporate.
  • AB
    Alex Brewer
    Nov 16, 2025
    1.0
    I keep trying to give this location a chance because it’s the only one close to downtown but every time it makes me wish I’d driven the extra 10 minutes to JI or WA. The last time I ordered I customized items for friends with allergies and none of it was correct. They couldn’t eat it. This is the third time I’ve ordered and they’ve not put sauce on any of my food. I’ve waited 45 minutes minimum for mobile orders the last three times I’ve ordered and they still didn’t get it right. The drive through doesn’t move, the menu speaker is always broken and they don’t bother to check if anyone is waiting, and if you go inside the employees are cussing at each other, yelling, and look at you like you’ve ruined their entire day if you try to pick up or order. Half the time they’re sitting in the dining room ignoring everyone. There is ONE lady that works at this location that runs this place like the Navy and she is always so kind and apologetic when something gets messed up, but when she’s not there the place is a pile of hot garbage. She deserves a raise for surviving the place and keeping such a positive attitude. The single star is for the fact that when the food is correct, it tastes good. This location has gotten thousands of complaints for years and I cannot believe it’s still operational and nothing has changed considering the business it would get downtown if it would just improve service.
  • AS
    Ashley Scott
    Nov 15, 2025
    1.0
    This has got to be the worst restaurant in charleston! I have came here 2vtimes today the manger on shift left with the lobby full and orders not filled its 1230 am they are closing down the restaurant with the lobby once again full made every that was and or has order leave
  • AT
    Adrian Torres
    Nov 7, 2025
    1.0
    Went for some taco bell. Worst taco bell i ever had. Waited almost an hour ordering and getting my food in the drive thru. If I hadn't already paid I would've left. The guy took my payment disappeared and for a second I thought no one was inside. Finally a woman appeared and asked what my order was. They hadn't even started my order and it had been 20 min since I paid. No explanation and no apology. Finally got my food and it was terrible. I ate cause I was starving. No flavor and it was cold. Pretty sure all the ingredients had been sitting out for a hot minute. A lot of people left the drive thru after ordering. They just gave up. Also I dont recommend ordering door dash. One lady walked up to the drive thru waiting on their order. They knew a lot of people left and didnt seem to care.

Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours for Taco Bell at 220 Spring Street in Charleston?

Taco Bell is open for dining from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Fridays and Saturdays.

When is the drive-through service available at this Taco Bell location?

The drive-through is open from 9:00 AM to 1:00 AM Sunday through Thursday, and extended until 2:30 AM on Fridays and Saturdays.