Taco Bell

3.3
1030 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 858 Folly Rd in Charleston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
858 Folly Rd, Charleston, SC
29412, United States

Hours

Reviews

3.3
1,030 reviews
5 stars
374
4 stars
183
3 stars
136
2 stars
68
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including missing ingredients, cold food, and poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a messy dining area.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of employees arguing and displaying poor customer service.

Management Issues

Customers expressed concerns about management's inability to address ongoing problems, leading to a negative overall experience.
  • EC
    Eric Chesnutt
    1 day ago
    1.0
    This Taco Bell location is terrible corporate needs be notified the workers here choose there job an refuse customers after 12 am, as a food and beverage worker this is Ridiculous , being told you can only door dash now while there’s two cars in front of you is a shame , while there is half the staff out back smoking such a shame for a good location on james island do better
  • JB
    Jonas Baranoski
    Nov 17, 2025
    1.0
    Terrible terrible location. Avoid at all costs. Slow. Disrespectful staff. Literally the worst fast food place on James island. Go ANYWHERE else.
  • DY
    Deborah YAHUDAH Yisrael
    Nov 10, 2025
    1.0
    The worker are rude, disrespectful to customer
  • BH
    Benjamin Halford
    Nov 5, 2025
    1.0
    I went to this taco bell with my friends last night. I don't want to blame this on the franchisee of the restaurant itself but more on the cooks that made my food with some serious ill intent. My friends ordered usual food like the ten dollar box with the grilled cheese burrito. Me on the other hand did something a bit different by ordering three bean and rice burritos containing rice, beans, jalapeno sauce, tomatoes, lettuce, and onions. When I got my food it was not in the correct paper wrappers. Two of them were good containing the ingredients they were supposed to but too my surprise one contained a large amount of beef and cheese . It was quite obvious the employees wanted to play a prank on me by giving me a beef burrito probably because they think I am vegetarian. It was not that funny so I proceeded to take the beef and cheese burrito that they had happily provided me against my interest back to them. The one employee that came up to me was asking what was wrong. I stated "You gave me the wrong burrito there is beef in this one". She proceeded to ask me what was wrong like I ordered the beef burrito. I told her I wanted another one with the correct ingredients in it. She then proceeded to ask me what I want in the burrito. I got angry and told her it literally states what should be in the burrito on the screen and it was obviously not supposed to have beef and cheese. When she was talking I could not even understand what she was saying. Anyway they made me another one but it did not even have the correct ingredients because it was missing the jalapeno sauce. I enjoyed the third burrito as my friends and I were leaving. The employee that most likely played this super hilarious prank on me was a tall and skinny young woman. So to the franchisee you should keep up with these reviews before your taco bell turns into the one on crosstown which is abdominal and who's employees can't to anything right. Just keep an eye on your employees because apparently they don't want to increase shareholder value. LMAO. Who ever made my beef and cheese burrito should be fired. This taco bell was the best place to go at night until this one prankster showed up.
  • AC
    Andrew Certoma
    Oct 9, 2025
    5.0
    Food was really good, fresh, one of the best taco bell we been to in a while

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Folly Rd?

Drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday, 9:00 AM to 2:00 AM on Friday and Saturday, and 10:00 AM to 1:00 AM on Sunday.

What are the regular dining hours at this Taco Bell location?

The restaurant is open from 9:00 AM to 1:00 AM Monday to Thursday, 9:00 AM to 2:00 AM Friday and Saturday, and 10:00 AM to 1:00 AM on Sunday.