Pizza Hut

3.4
359 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2457 Ashley River Rd. in Charleston, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2457 Ashley River Rd., Charleston, SC
29414, United States

Hours

Reviews

3.4
359 reviews
5 stars
160
4 stars
48
3 stars
33
2 stars
22
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty store and handling food without proper hygiene.

Service Speed

Customers frequently complained about long wait times for food, both for delivery and in-store orders.

Staff Attitude

Reviews highlighted a mix of friendly and rude staff, with some customers experiencing disrespectful service.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality not meeting expectations.

Delivery Issues

Numerous complaints about late deliveries, cold food, and problems with third-party delivery services.
  • DG
    Dee Dee G
    5 days ago
    1.0
    If I could give a 0 for food I would! Pizza was cold/over cooked/tough! Guy up front looked like he didn’t want to be there and looked at me like I was the problem when I came in to get my pizza and get plates. Whole atmosphere was off. Don’t even leave bad reviews but this one deserves it! Spent money for that mess!
  • NG
    nicklas greenawalt
    Nov 11, 2025
    5.0
    Dannnngg Pizza Hut is upping their game. I stopped eating about 6 years ago due to food quality issues from a location in Myrtle Beach but, they have really stepped up their game. My pizza was very hot, very fresh, and the new garlic cream sauce? MY GOODNESS! Protect that receipt at all costs and keep it around forever! 🫵💪 This location is great. I also Doordash and they are always kind when I go in and have the customers orders nicely packaged, and ready to go 😊 Proud of this location for the upstanding customer service and quality they provide. Keep it up!🫵🙂
  • JC
    Jenyffer Chaver
    Nov 9, 2025
    1.0
    I ordered through their website, more than 2 hours later I have no food and no one willing to refund me my money. Since they have no drivers, door dash was supposed to deliver my food, the tracking stopped and when I call the store to find out what happened, they said door dash drivers cancelled my order to call DoorDash for refund. I call DoorDash, they said to call the restaurant for my refund since I didn’t order through door dash. I call Pizza Hut corporate and they don’t have a number to submit my refund. I had to fill out an online complaint form and still no refund. So now I have to wait 2 business days to dispute with my bank. The store clerk wasn’t professional, couldn’t submit my refund for order not received and only asked my number so his manager can call me another day. This is the last time I order from Pizza Hut. I will now exclusively only order through Domino’s as they always deliver my order on time, hot and fresh. The one time I had an issue, a manager spoke to me on the spot and rectified the issue. I am saddened this restaurant has dropped so far in quality and customer service.
  • BR
    Brian Roy
    Nov 8, 2025
    5.0
    Your pizza is always delicious and the toppings are always super fresh and the dough is as well it doesn't matter what time of day you go or not they always have great food and their cinnamon sticks are amazing
  • TF
    Tiffany Frazier
    Oct 31, 2025
    1.0
    This is the WORST location ever! We all know Halloween night is going to be busy! Currently there are 5 workers and believe me I understand there are lots of orders! 1 worker is walking around slow like he’s in pain! The manager has an attitude because people have been standing here for 40 plus minutes. One young lady is prancing around in her costume, and she does look cute! I only see 2 workers really working! Why take on many orders when you have people waiting for an hour? Our order was due to be ready at 6:14 pm! It is currently 6:58 as I write this and we don’t know what’s going on with our order!

Frequently Asked Questions About Pizza Hut

What are the operating hours of Pizza Hut at 2457 Ashley River Rd., Charleston?

Pizza Hut is open daily from 10:00 AM to 12:00 AM (midnight).

Does this Pizza Hut location offer delivery and takeout services?

Yes, this location offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.