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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charleston is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, burnt items, and overall dissatisfaction with the quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete.
Staff Attitude
Many customers noted a lack of friendliness and attentiveness from the staff, impacting their overall experience.
HB
Hannah Biles
Dec 30, 2025
2.0
I order regularly as this is close to my office— today I went to pickup my rapid pickup order and while standing there, no one acknowledged me. After a few minutes the girl behind the counter was called over by another team member— before she could walk off I asked her if I could please have the bag that was behind her (I saw my name) and she proceeded to roll her eyes and instead of hand it to me, she walked around the counter and sat it on the counter beside me. Mind you, I’m 12 inches from her with my hand out to get it from her. I said thank you and she rolled her eyes again and walked away.
My office team order from here almost weekly amongst us all, this was really disappointing and so rude.
FF
Fedor
Dec 7, 2025
2.0
Food is great, they do not value your time here.
AG
Adriana Gongora
Dec 7, 2025
1.0
A manager needs to come in and get this place running. Very dirty and the pastry area looked dirty too. I’m not sure what is happening at this location. And for the love please get all employees to put away AirPods/headphones.
DT
Donna Teal
Dec 6, 2025
5.0
Delicious food!
ES
Eddie Sanchez
Dec 2, 2025
1.0
Guy in the kitchen blue shirt very rude and rudely dismissive.
Customer service 0
Does Panera Bread in Charleston accept reservations?
No, Panera Bread in Charleston does not accept reservations.
What are the opening hours of Panera Bread in Charleston?
Panera Bread in Charleston is open Monday to Friday from 6 AM to 9 PM, Saturday from 7 AM to 9 PM, and Sunday from 7 AM to 8 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery Monday to Friday from 6 AM to 9 PM, Saturday from 7 AM to 9 PM, and Sunday from 7 AM to 8 PM.
What meals are served at Panera Bread in Charleston?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer online ordering or Rapid Pick-Up?
Yes, customers can order online for delivery or use Rapid Pick-Up for quick grab-and-go service.
What payment options are accepted at Panera Bread Charleston?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread suitable for working on a laptop with free Wi-Fi?
Yes, Panera Bread in Charleston offers complimentary Wi-Fi and is suitable for working on a laptop.
What nearby places can I visit before or after dining at Panera Bread?
Nearby places include McCall Center shopping mall and The Fan Zone Charleston for sportswear, making them great spots to visit before or after your meal.
Where can I find beauty and spa services near Panera Bread Charleston?
Close to Panera Bread, you can visit SoCa Day Spa for massages, Paradise Nail Spa for nail care, and Trimsetterz Barbershop & Salon for hair services.
Are there other dining options nearby Panera Bread in Charleston?
Yes, nearby dining options include Thai East Fusion for Asian cuisine, Big Billy's Burger Joint for American burgers, and La Hacienda International Blvd for Tex-Mex dishes.