Brand Certified
Mercantile & Mash
4.5(841 reviews)
Certified by Mercantile & Mash • Mar 01, 2026
Business Details
701 E Bay St, Charleston, SC
29403, United States
Certified by Mercantile & Mash • Mar 01, 2026
(843) 793-2636
Certified by Mercantile & Mash • Mar 01, 2026
https://www.mercandmash.com/
Certified by Mercantile & Mash • Mar 01, 2026
About
Certified by Mercantile & Mash • Mar 01, 2026
Coffee ShopAmerican RestaurantBreakfast RestaurantCatererCake Maker
Mercantile and Mash is a gourmet food emporium located in the historic Cigar Factory on East Bay Street. Offering a unique selection of house-made items and local products, Mercantile and Mash features charcuterie, cheese, wine, baked goods, locally roasted coffee, grab-and-go items, gifts and cookware, as well asother gourmet food essentials.
The quaint and welcoming market, equipped with inside and outside seating, provides a prime location for quick and quality bite and beverage
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Mercantile & Mash • Mar 01, 2026
Hours
Certified by Mercantile & Mash • Mar 01, 2026
Reviews
4.5
841 reviews
5 stars
616
4 stars
132
3 stars
39
2 stars
24
1 star
30
What are people saying?
AI-generated from recent customer reviews
Atmosphere
Customers appreciate the welcoming and charming atmosphere, making it a great spot for casual visits and work.
Food Quality
While many enjoy the food, there are mixed reviews regarding portion sizes and consistency, with some dishes receiving high praise and others criticized for being overpriced or poorly executed.
Service Issues
There are notable concerns about service quality, particularly regarding staff attitudes and the enforcement of new policies that have frustrated customers.
Laptop Policy
The recent implementation of a laptop zone policy has drawn significant criticism, with many customers feeling it is overly restrictive and unwelcoming.
Coffee Quality
The coffee is generally well-received, though there are complaints about inconsistency in preparation and temperature.
- MKMartha KFeb 17, 20265.0Friendly staffs, welcoming atmosphere, delicious food. Especially the fish taco that my first try, it’s amazing. Thank you very much for a wonderful lunch!
- FWFinn WallflowerFeb 11, 20265.0I love coming here for a bite on my break and to work on my laptop. I've also bought a custom cake from here and they knocked it out of the park!
- SPSandi PattersonFeb 5, 20261.0On 2/5/2026 I wanted to have a cup of coffee and just sit. Well, I got a surprise, all the parking spaces are all now paid parking!! I went and got coffee somewhere else.
- BLBrandon LeeFeb 1, 20265.0They have some excellent coffee. I believe they said that they source their dairy products for the coffee locally. They were so good we went a couple times on our stay in Charleston. We didn’t get to try their food but it looks pretty good. Would definitely recommend getting coffee here.
- JSjessica sandersJan 31, 20265.0Came here to do some work and to have a coffee and of course was confronted by their new policy of separate unplug zones for laptops users. For everyone that had had my same issue I went to Blum Coffee and not only do they have the space but their prices are reasonable to go there get some work done or meet a client like I had to do. Of course you have to buy a Coffee to be able to use their wifi as they are a Coffee shop as well but in my opinion is the best choice for a similar concept to this. They are not a restaurant so their environment revolves around the concept of getting work done meeting clients in a wide open space. I can also understand how a restaurant would want some of their space as an unplug zone.
Frequently Asked Questions About Mercantile & Mash
Does Mercantile & Mash accept reservations?
No, Mercantile & Mash does not accept reservations.
What types of food and products does Mercantile & Mash offer?
Mercantile & Mash offers a selection of house-made items and local products including charcuterie, cheese, wine, baked goods, locally roasted coffee, grab-and-go items, gifts, and cookware.
What are the operating hours of Mercantile & Mash?
Mercantile & Mash is open Monday to Friday from 7:00 AM to 5:30 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 3:00 PM.
Is Mercantile & Mash suitable for dining with children?
Yes, Mercantile & Mash welcomes children and has a children's menu available.
Does Mercantile & Mash offer takeout and delivery options?
Mercantile & Mash offers takeout services, but does not provide delivery.
What types of payment does Mercantile & Mash accept?
They accept American Express, Cash, Discover, MasterCard, and Visa cards, including debit and mobile NFC payments. Cash-only is not required.
Is there seating available at Mercantile & Mash?
Yes, Mercantile & Mash offers both inside and outside seating for customers.
Can I find Mercantile & Mash located near any fitness centers?
Yes, Mercantile & Mash is near Top Shape Fitness, a gym and sports venue, which is convenient if you want a nutritious bite before or after your workout.
Are there any nearby event or hotel venues near Mercantile & Mash?
Yes, The Cedar Room is nearby, offering event planning and hotel services, making Mercantile & Mash a great spot for dining before or after events there.
How can I get to Mercantile & Mash if I'm visiting the historic Cigar Factory area?
Mercantile & Mash is located inside the historic Cigar Factory at 701 E Bay St, Suite 100-1 in Charleston, SC. It's accessible via local street parking which is free and suitable for wheelchair users.
Brand Certified Facts from Mercantile & Mash
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