Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, others noted it was often overpriced, not fresh, or incorrect.
Cleanliness
The restaurant was generally noted for being clean, but there were instances of unsanitary conditions reported.
Customer Experience
Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and lack of assistance.
JD
Joshua Dunkin
6 days ago
5.0
Service was great, food is McDonald's so it can only get so good but it was fresh so that helps!
LL
Lonikot
Jan 5, 2026
5.0
best mc in my life, best service and also fast
KZ
Kayla Zannis
Jan 4, 2026
1.0
The WORST service ever. Not only was the employee very snarky while working in the drive-through. Multiple items on the order were wrong, and items were forgotten. Absolutely ridiculous.
JJ
James Pedigo Jr
Dec 22, 2025
1.0
Took 15 minutes, with basically no line, to get food that was wrong....
AJ
American Jurisprudence
Dec 22, 2025
1.0
Employees Bent and Broke New Debit Cards - Drive Through. Twice in less than one year.
In less than 11 months, drive through cashier's have broken two brand new non tap bank cards. Caught the last one bending the card while she slid the card in the reader. Card was pulled up from the extruding end after inserted while in the reader as much as 1.5 inches. This act breaks card chips and warps the magnetic strip making the card useless. It is also criminal behavior. Damage to personal property.
Filing police complaint and will. have police talk with managers of Folly Rd location and drive through employees.
Female pick up window employee laughed. Very unprofessional.
File a Police Report: Contact your local law enforcement agency's non-emergency number to report incidents like this.. An employee intentionally breaking a customer's property is a crime. Racism is also wrong.
What are the regular opening hours for McDonald's at 333 Folly Road, Charleston?
This McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extends until 2:00 AM Thursday through Saturday.
Is delivery available from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:15 AM to 11:45 PM.
What payment methods are accepted at McDonald's on Folly Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does this McDonald's offer mobile ordering through an app?
Yes, you can order using the McDonald's app available for iOS and Android.
What is the address and contact phone number for this McDonald's?
The address is 333 Folly Road, Charleston, SC 29412. Phone number is +1 843-795-7720.
Are there any medical facilities near McDonald's at 333 Folly Road?
Yes, nearby medical facilities include James Island Internal Medicine-Carolmna Family Care, Premier Medical walk-in clinic, James Island Medical Care, Wheaton Pediatrics, and Derm Clinics.
What restaurants are close to the McDonald's on Folly Road?
Nearby restaurants include Dukes Barbecue, La Carreta Mexican Restaurant, Arby's, and Sweet Belgium bakery.
What nearby locations can help with banking or financial services when visiting McDonald's?
Nearby financial services include Synovus Bank, Pinnacle Financial Partners, Edward Jones, and Edward Jones - Financial Advisor: Colin A Johannessen.