McDonald's

3.5
1426 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
333 Folly Road, Charleston, SC
29412, United States

Hours

Reviews

3.5
1,426 reviews
5 stars
520
4 stars
315
3 stars
235
2 stars
109
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the food, others noted it was often overpriced, not fresh, or incorrect.

Cleanliness

The restaurant was generally noted for being clean, but there were instances of unsanitary conditions reported.

Customer Experience

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and lack of assistance.
  • JD
    Joshua Dunkin
    6 days ago
    5.0
    Service was great, food is McDonald's so it can only get so good but it was fresh so that helps!
  • LL
    Lonikot
    Jan 5, 2026
    5.0
    best mc in my life, best service and also fast
  • KZ
    Kayla Zannis
    Jan 4, 2026
    1.0
    The WORST service ever. Not only was the employee very snarky while working in the drive-through. Multiple items on the order were wrong, and items were forgotten. Absolutely ridiculous.
  • JJ
    James Pedigo Jr
    Dec 22, 2025
    1.0
    Took 15 minutes, with basically no line, to get food that was wrong....
  • AJ
    American Jurisprudence
    Dec 22, 2025
    1.0
    Employees Bent and Broke New Debit Cards - Drive Through. Twice in less than one year. In less than 11 months, drive through cashier's have broken two brand new non tap bank cards. Caught the last one bending the card while she slid the card in the reader. Card was pulled up from the extruding end after inserted while in the reader as much as 1.5 inches. This act breaks card chips and warps the magnetic strip making the card useless. It is also criminal behavior. Damage to personal property. Filing police complaint and will. have police talk with managers of Folly Rd location and drive through employees. Female pick up window employee laughed. Very unprofessional. File a Police Report: Contact your local law enforcement agency's non-emergency number to report incidents like this.. An employee intentionally breaking a customer's property is a crime. Racism is also wrong.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 333 Folly Road, Charleston?

This McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extends until 2:00 AM Thursday through Saturday.