McDonald's

2.8
2305 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
230 Spring St, Charleston, SC
29403, United States

Hours

Reviews

2.8
2,305 reviews
5 stars
598
4 stars
336
3 stars
306
2 stars
226
1 star
839

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Cleanliness

Customers reported unsanitary conditions, including dirty tables and restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold or improperly cooked food, leading to dissatisfaction.

Management Issues

There were complaints about unprofessional management and lack of accountability among staff.
  • JV
    Jakari Vanderhorst
    Dec 31, 2025
    2.0
    Terrible customer service. Why do you greet people with a “go head with your order”??
  • AT
    Amanda D Thompson
    Dec 30, 2025
    1.0
    Did a mobile app order. After 45 mins it finally said it was coming out. NEVER received it. Not to mention moments later cops swarmed the area looking for someone and I didn't feel safe walking inside at that point. Lost $30
  • KJ
    K Johnson
    Dec 27, 2025
    1.0
    Very nasty place. I ask numerous times to have the tables lean and offer to clean my self and that’s exactly what I did because they bring me the spray and a rag. After cleaning the tables myself 1 of the female managers watch around and was cutting her eyes at us the whole time. Was that for intimidation? I’m a restaurant General manager alap for a fast food establishment and this place look ridiculous like look at the cameras people walk out and let’s not forget the flooded women’s restrooms. Yuck!!!
  • KS
    Kim Singleton
    Dec 8, 2025
    1.0
    Placed an order at drive up at 10:00 pm My husband said he wanted 2 if a number and he realized it was what he said was wrong and tried to correct it and told the man and he began to argue with him and would not discuss and told him to drive forward twice. When we got to window he continued to tell us what we said in the rudest way. I began to cry and screamed at him that we had just lost our mom and could not believe we were being treated to rude. I told him to take our money and he could toss the food. He was a black man and I’m pretty sure he was a manager by his dress. He did repeat and told him to read screen but my 70 year old husband is not use to drive ups and didn’t realize it was wrong until he gave total and knew it was wrong. After I u got so upset he said I’m sorry and changed the order. He needs to be fired fired fired. Please listen to cameras if they have them. Tonight around 10 pm
  • SK
    Scott Kaplan
    Dec 6, 2025
    1.0
    I waited in line for at least 20 cars I was told to pull up to the front door after I paid I got my drink and waited 27 minutes after yelling at the attendant to get his attention I gave him my ticket number 1331 and he came back eventually with the wrong wrong cheeseburger two chicken tenders in a box of four cold fries I tried to go back and they insisted that I was at the wrong McDonald's I called my bank and they were told that it was billed at a different address cuz they were owned by both companies I never got my right food I was treated like I stole everything!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 230 Spring St, Charleston?

McDonald's at 230 Spring St, Charleston is open from 5:00 AM to midnight Monday through Wednesday. On Thursday, it stays open until 4:00 AM the next day, and from Friday to Saturday, it's open from 4:00 AM to 3:59 AM the following day. On Sunday, the hours are from 4:00 AM to midnight.

Can I order delivery from McDonald's and what are the delivery hours?

Yes, delivery is available daily with hours from 5:00 AM to 11:30 PM Monday through Wednesday, extended hours on Thursday until 3:59 AM, and similar extended hours on Friday and Saturday from 4:00 AM to 3:59 AM. On Sunday, delivery is from 4:00 AM to 11:30 PM.