Brand Certified
McDonald's
2.8(2245 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
230 Spring St, Charleston, SC
29403, United States
Certified by McDonald's • Mar 01, 2026
(843) 577-2507
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
2,245 reviews
5 stars
574
4 stars
318
3 stars
298
2 stars
222
1 star
833
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with some waiting over an hour for their orders.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor communication and lack of accountability.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
Management Issues
Feedback indicated a lack of effective management, with reports of staff being unmotivated and neglectful, impacting service quality.
- FPFrancisco Perales1 day ago1.0Never come here again!The food took forever!! In fact I’m still waiting after 25 minutes. Not sure if I’ll even get it at this point. There’s a lot people before us still waiting for their food as well.
- DJDrummer Jacob1 day ago1.0Worst branch of McDonald's on planet earth.
- JLJulia Lancaster4 days ago1.0The woman at the drive through was extremely rude. She kept mishearing my name and then yelled at me that my order was at the counter even though I did not order it for counter pick up. I politely requested it at the window (having already waited 13 minutes in line), and she yelled at me "it's at the counter, you'll HAVE to drive around and come in". Her name starts with an L, and she is extremely rude. What a horrible experience.
- RARose AFeb 22, 20263.0Drive thru is closed well past 4 A. Not sure when drive thru opens.
- AAAgentwolfpatrickFeb 21, 20261.0Worst McDonald’s ever. Night shift especially can’t complete orders or answer the drive thru at all. Avoid!!!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website