McDonald's

Reviews

• MB

  Mylah Brewton

  4 days ago
  1.0
  On 11/20 at 8:45 PM, I pulled into the McDonald’s drive-thru expecting nothing more than a 10-piece combo and a quiet ride home with my sisters. Instead, we crossed the threshold into something far darker — the kind of night that feels like the opening scene of a horror movie, when the audience already knows the characters should’ve turned back. The speaker crackled — a sharp, eerie static, like something breathing through wires. Then came the voice. Jamie. The night-shift manager. Or whatever he becomes after dark. We politely said we had three separate orders. He didn’t greet us. Didn’t acknowledge us. Just released a flat, dead-inside “go ahead” that sounded like it crawled up from the basement of that McDonald’s. We thought maybe he didn’t hear, so we repeated it. That was our mistake. The tone he fired back with could’ve sent chills down a ghost’s spine: “If I say go ahead, that means go ahead with your order.” Sharp. Cold. Like each word was meant to cut. We started ordering — carefully, like we were trying not to set something off — and mid-sentence he slashed through the silence again: “Anything else?” Not curious. Not helpful. More like a “hurry up before something worse happens.” By the time we reached the second order, the atmosphere in the car shifted. It felt heavier. The kind of heavy where you start glancing around, wondering if you accidentally disturbed something. I ordered my 10-piece. Jamie responded like he’d been summoned for the third time in a ritual he despised, every answer dripping with irritation and a strange, unnatural monotone. But the plot twist came when someone asked for a Sprite. Just Sprite. Jamie’s reply oozed out of the speaker like a threat: “We don’t got it.” We laughed — not because it was funny, but because it felt unreal. Sprite is literally a Coke product. But Jamie didn’t laugh. Or explain. Or clarify. He just repeated himself with the tone of someone who’d haunt your dreams for questioning him. By the time we pulled up to the window, we finally saw him — and honestly, the silence in that moment was louder than his voice had ever been. Blank expression. Zero regret. Zero accountability. Just the presence of someone who had long since stopped caring. We tried to address the attitude — genuinely. But he stared back at us like we were characters in his personal nightmare, and he was tired of the scene. Then came the final reveal — the horror-movie twist ending: “I’m the manager.” Delivered with the pride of someone who fully understood how terrifying that reality was. I still cannot comprehend how someone with that level of hostility and bone-deep rudeness is representing McDonald’s — let alone leading a shift. What should’ve been a simple food run turned into a psychological thriller we didn’t sign up for.
• CD

  Caleb Dixon

  Nov 16, 2025
  1.0
  This is honestly the worst McDonald’s i’ve ever been to and it’s a shame it’s the only one downtown. All of the workers are incompetent and rude and it really shows why their only employment opportunities are at a fast food restaurant. Don’t come here unless you like waiting in an empty drive thru for 30 minutes+ with no explanation, and want your order to be completely wrong. Oh can’t forget the attitude you are given simply for being a customer here. Honestly a shame and these people don’t deserve to be paid they are just hanging out in a building that also serves shitty burgers.
• OF

  Oliver Farmer

  Nov 10, 2025
  1.0
  I try to give people the benefit of the doubt, but this is ridiculous. My Dasher sat there for about 35 minutes waiting on my order, and when it finally got here, the food was cold and clearly had been sitting out for a while. This isn’t the first time either. I’m a patient guy, but the service here just sucks, they don’t care about the customer or the driver.
• CC

  CeCe

  Nov 7, 2025
  1.0
  Literally the worst McDonald’s I have ever been to. Service is terrible. And they can never get your order right. You have to wait in line for 10+ minutes while they stand there not doing there job. They give you attitude if you ask them to correct your order,because they cannot read it correctly. This McDonalds needs to be shut down. They also need to hire people who can understand and talk in English. Why would you hire someone who does not even speak English.
• CD

  C Davis

  Oct 31, 2025
  1.0
  I am customer who visited your store number 4491. It took from 5:40 pm to 6:23 pm to obtain our food, yet I was still charged for the meal ($30 minus a reluctant $7 refund to due an identical promotion that was available but not offered when I ordered). None of team members were wearing visible name tags, including the manager (that I could see). I had to negotiate my meal out of this store, only to discover that the manager was on his phone the whole time. I witnessed chaos, yelling at the staff, and intentional neglect despite my reasonable demeanor throughout. You must review the film from my transaction at 5:40 in drivethrough and from 5:51 (my wife in a blue hat) to 6:23 (me coming and staying in a plaid hat), including listening to the audio and events in the kitchen. Note there were Door Dashers awaiting orders for a long time also. Also note, I counted 10 negotiations throughout my experience, only to be told I could get a refund or take the food at the end of the 45+ minutes (refused a refund). I have photo evidence of the time of my departure, which is also proof that he was on his phone the whole time. Despite my reasonable demeanor, the manager intentionally failed to drop my order even as I alerted him several times that we were approaching a 1-hour wait.

Frequently Asked Questions About McDonald's