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McDonald's

3.5
(2351 reviews)

Business Details

(843) 797-1180
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2500 Ashley Phosphate Rd, Charleston, SC
29418, United States

Hours

Reviews

3.5
2,351 reviews
5 stars
806
4 stars
512
3 stars
437
2 stars
201
1 star
395

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently mentioned issues with food quality, including cold or improperly cooked items, and missing components from orders.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Efficiency

Many customers experienced long wait times in both the drive-thru and inside the restaurant, indicating a lack of efficiency in service.
  • GS
    Gun Slinga
    6 days ago
    1.0
    The place got 3.5 stars because of the manager and everyone in the video especially the tall one with dreads acting lost
  • TB
    Tony Brown
    Feb 24, 2026
    5.0
    I just got a couple small cheeseburgers through the drive thru, so I can't say anything about the inside.
  • AT
    Ann Turner
    Feb 8, 2026
    1.0
    Not sure about how drive thru is but if your going inside to order be ready to wait. They'll leave you standing at the counter after looking you right in the eye. Turn around and keep working on drive threw and door dash orders first. The customer service here sucks.
  • JH
    Jeramey Humble
    Jan 22, 2026
    1.0
    The world today has lost sight of what real customer service is... You pull up to that order box in the drivethru and a robot starts talking to you, so you respond with your order... But nobody is listening. You will have to repeat yourself. Then, I ask if they can swap the fluffy egg patty on a McGriddle for the real cracked egg you would get on a McMuffin... Absolutely not. That's cool. Wendy's is better anyway, and right around the corner. I end up in a Mcdonalds drive thru about once or twice a year, and usually leave without ordering, after being reminded why I stopped giving them my money.
  • PI
    Pedro Rivera, III
    Jan 12, 2026
    5.0
    McDonald's is always my go-to in the morning for breakfast when I am on the road.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2500 Ashley Phosphate Rd Charleston?

McDonald's at 2500 Ashley Phosphate Rd is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.

During what hours is the McDonald's drive-through available?

The drive-through is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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