Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently mentioned issues with food quality, including cold or improperly cooked items, and missing components from orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Efficiency
Many customers experienced long wait times in both the drive-thru and inside the restaurant, indicating a lack of efficiency in service.
GS
Gun Slinga
6 days ago
1.0
The place got 3.5 stars because of the manager and everyone in the video especially the tall one with dreads acting lost
TB
Tony Brown
Feb 24, 2026
5.0
I just got a couple small cheeseburgers through the drive thru, so I can't say anything about the inside.
AT
Ann Turner
Feb 8, 2026
1.0
Not sure about how drive thru is but if your going inside to order be ready to wait. They'll leave you standing at the counter after looking you right in the eye. Turn around and keep working on drive threw and door dash orders first. The customer service here sucks.
JH
Jeramey Humble
Jan 22, 2026
1.0
The world today has lost sight of what real customer service is... You pull up to that order box in the drivethru and a robot starts talking to you, so you respond with your order... But nobody is listening. You will have to repeat yourself. Then, I ask if they can swap the fluffy egg patty on a McGriddle for the real cracked egg you would get on a McMuffin... Absolutely not. That's cool. Wendy's is better anyway, and right around the corner. I end up in a Mcdonalds drive thru about once or twice a year, and usually leave without ordering, after being reminded why I stopped giving them my money.
PI
Pedro Rivera, III
Jan 12, 2026
5.0
McDonald's is always my go-to in the morning for breakfast when I am on the road.
What are the regular opening hours for McDonald's at 2500 Ashley Phosphate Rd Charleston?
McDonald's at 2500 Ashley Phosphate Rd is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
During what hours is the McDonald's drive-through available?
The drive-through is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery service is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.
What services does McDonald's offer for pickup and delivery?
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's online for pickup or delivery?
You can order online via the McDonald's App or through the delivery URL at https://mcdonalds.order.online/business/-5579.
What other dining options are near McDonald's at 2500 Ashley Phosphate Rd?
Nearby dining options include Bojangles', Ruby Tuesday, MrBeast Burger, Pardon My Cheesesteak, and IHOP, offering various cuisines like chicken, American, burgers, and breakfast foods.
Are there hotels near McDonald's where I could stay when visiting Charleston?
Yes, nearby hotels include Relax Inn, Econo Lodge North, La Quinta Inn Charleston North, Sleep Inn North Charleston Ashley Phosphate, Quality Inn & Suites, and InTown Suites.
What business services are available near McDonald's for professional needs?
Nearby business services include Indigo Star Concepts (coworking and advertising), various mortgage brokers like Debbie Haberny and Lending with Mark, real estate management by RealManage North Charleston, and insurance at Palms Insurance Agency LLC.
Does McDonald's offer any rewards or promotions for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program, allowing customers to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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