Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,381 reviews
5 stars
818
4 stars
526
3 stars
444
2 stars
204
1 star
389
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and efficient, while others are reported as rude and unhelpful.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others reported cold, stale, or incorrect orders.
Cleanliness
Concerns about cleanliness, with some customers noting unsanitary conditions in the restaurant and bathrooms.
Wait Times
Long wait times reported, especially in the drive-thru, with some customers experiencing delays of over 30 minutes.
App Experience
Positive feedback on using the app for orders, with some customers finding it convenient and efficient.
- BGBianka Gonzalez1 day ago5.0Great service! A 5 minute walk from my hotel. Food was always hot and ready. Clean bathrooms.
- HCHank ChangNov 15, 20253.0Drive-thru, the order through the app came out quick and efficiently... until it gave an error. Not sure if it was the app issue or not but had a lot of issues using a coupon so eventually gave up. It said another order was in progress when I hadn't ordered anything yet. App worked fine in NJ on the way back... so not sure what it was down here.
- MTMartin ThompsonNov 3, 20251.0I asked for the double Filet McFish meal. All I got was the fries and drink and all they can say is call uber for a refund. Why when they didn't put it in?
- LRLaura RobinsonOct 26, 20255.0Every time I stop the food is fresh and hot, the people at the windows are super sweet. I know this location is probably difficult but every time it is consistent and I always think I should write a review my order number was 1392
- LXLazardo xOct 26, 20251.0Manager was loudly bad mouthing an employee who went on break. This was at about 12:10pm on October 26, 2025 My order was also given to another person with my name before I got there, so they're wasting food and my time. I saw a manager give a stack of monopoly peel offs to a customer, a whole plastic container, there were a lot of them in there. He said it's for having to wait so long. I think that's probably some kinda violation of the game for sure? Anyways, the food was McDonald's, so it is a comfortable 3.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2500 Ashley Phosphate Rd Charleston?
McDonald's at 2500 Ashley Phosphate Rd is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
During what hours is the McDonald's drive-through available?
The drive-through is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery service is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's online for pickup or delivery?
You can order online via the McDonald's App or through the delivery URL at https://mcdonalds.order.online/business/-5579.
What other dining options are near McDonald's at 2500 Ashley Phosphate Rd?
Nearby dining options include Bojangles', Ruby Tuesday, MrBeast Burger, Pardon My Cheesesteak, and IHOP, offering various cuisines like chicken, American, burgers, and breakfast foods.
Are there hotels near McDonald's where I could stay when visiting Charleston?
Yes, nearby hotels include Relax Inn, Econo Lodge North, La Quinta Inn Charleston North, Sleep Inn North Charleston Ashley Phosphate, Quality Inn & Suites, and InTown Suites.
What business services are available near McDonald's for professional needs?
Nearby business services include Indigo Star Concepts (coworking and advertising), various mortgage brokers like Debbie Haberny and Lending with Mark, real estate management by RealManage North Charleston, and insurance at Palms Insurance Agency LLC.
Does McDonald's offer any rewards or promotions for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program, allowing customers to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.