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McDonald's

3.4
(1832 reviews)

Business Details

(843) 571-2070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 Sam Rittenberg Blvd, Charleston, SC
29407, United States

Hours

Reviews

3.4
1,832 reviews
5 stars
626
4 stars
367
3 stars
322
2 stars
158
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, missing ingredients, and unsanitary conditions.

Staff Attitude

While some employees were praised for their friendliness, numerous reviews highlighted a lack of professionalism and poor work ethic among staff.

Operational Issues

Customers experienced problems with the drive-thru and curbside service, including being ignored and items being unavailable.

Cleanliness

Several reviews pointed out cleanliness issues within the establishment, including unsanitary conditions and a messy dining area.
  • KN
    Kelly Newsom
    2 days ago
    1.0
    So now to get a cheeseburger mayo only you must pay 79 cents for the mayo. Unacceptable and ridiculous. Then pull around to pick itbup and someone throws it toward counter, watches it drop, and leaves on the floor. Oh, and by the way you can get mayo packet free. Come on let's go elsewhere!
  • BF
    Boba Fett
    4 days ago
    2.0
    It is crazy how unfriendly they made it to park and go inside. You have to walk through the drive thru. Some of us still like to go inside
  • SI
    Sean I
    Feb 8, 2026
    1.0
    The ice cream machine wasn’t functioning so no surprise there but to be out of COKE. Wow. And oh yeah their drive thru was closed at 2pm on a Sunday
  • SA
    Sonya Adams
    Feb 4, 2026
    5.0
    I don't know the young ladies name that works the first drive thru window in the mornings, but she is so pleasant and polite.
  • GB
    Ginger Bergstrom
    Jan 18, 2026
    5.0
    The hardest working most dedicated team of Mc Donald's brilliance around. This neighborhood anchor takes care of us. Coming from the interstate, around the corner grabbing coffee in the mornin', or making the "special request" these folks get it done. Short handed, they work even harder. I am grateful for my peeps here that get my order right even when they don't. Which is very rare indeed! Thank you Sam Rittenberg/OrangeGrove Team -you make my morning better!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1201 Sam Rittenberg Blvd, Charleston?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM (midnight on Friday and Saturday), and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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