Jimmy John's

3.7

188 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1300 Savannah Hwy, Charleston, SC

29407, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.7

188 reviews

5 stars

104

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.

While many customers praised the food quality, there were complaints about incorrect orders and missing ingredients.

Several customers reported slow service, particularly during busy times, contradicting the brand's 'freaky fast' promise.

Despite service issues, some reviews noted friendly and helpful staff, especially when the manager was present.

The restaurant was generally described as clean, although there were concerns about hygiene practices among some staff.

PD
Pearl Daskam
Jan 1, 2026
5.0
Great spot with great staff!
AP
Andrew P
Dec 29, 2025
3.0
Routinely deviates from order items like napkins, cut in half, missing or undesired sauces, etc in random ways. Sometimes they deviate from the definition of a sandwich, which leads to interesting "figure out how you're supposed to eat it" puzzles
TM
Tony Moran
Dec 9, 2025
1.0
La atención es malísima todo lo demás es bien
TL
T L
Nov 18, 2025
5.0
This Jimmy John's location has been extremely consistent with its product. I personally love Jimmy John's and appreciate the pride in product that I find at this location as well as the location in Beaufort. I make a point to stop here for lunch when I am in the area. Likewise for the Beaufort location. It is clear the owner of both locations cares about the product and customer experience. Would recommend if you are a Jimmy John's noob or loyal.
SH
summer hatchell
Nov 6, 2025
1.0
Horrible service. The girl in the drive through window with a lip ring was very unprofessional and rude. Continued to say we didn’t order what we clearly ordered at the window and then she had a horrible attitude and rolled her eyes and was giving us horrible looks the entire time. Please hire better people that actually have customer service skills and not stank attitudes! Thank you.