Dunkin'

3.1
682 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charleston, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
754 Folly Rd, Charleston, SC
29412, United States

Hours

Reviews

3.1
682 reviews
5 stars
230
4 stars
82
3 stars
88
2 stars
69
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.

Speed of Service

Many customers reported extremely long wait times, both in the drive-thru and inside the store, with some waiting over 30 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders being served, with items missing or wrong, leading to customer frustration.

Cleanliness and Maintenance

Several customers noted unsanitary conditions in the store, including dirty tables and a lack of attention to cleanliness.

Product Quality

Feedback on food quality was mixed, with some customers enjoying the coffee and donuts, while others complained about stale or poorly made items.
  • TM
    Tony Moran
    Dec 6, 2025
    1.0
    Pésimo servicio todas las órdenes retrasadas los empleados todos con mala actitud, cero recomendable
  • HG
    Henry Goldberg
    Dec 2, 2025
    5.0
    Nice location with great food and drinks as well as friendly staff.
  • TT
    TheCrazyOutdoors
    Nov 27, 2025
    2.0
    Employees seem incompetent or uncaring about their Job. Had whoever was taking our order ask us what a chocolate cake donut was, ask us where on the menu the moca we wanted was, and then confuse us to oblivion after asking for milk saying a bunch of jumbo about the milk they have "you mean chocolate milk or white milk or creamer, we can put it on the side or bottled, we don't have bottled" after telling them I wanted milk as a DRINK. Almost like they were HIGH. All we ordered was 2 donuts and a coffee and they seemed to take way too long to get that to us. Not a good location.
  • CB
    Christina Brown
    Nov 12, 2025
    3.0
    I go here about twice a week before going to work and about half of the time I order avocado toast with my coffee and today I open the box to eat it when I get to work and there is no seasoning at all and barely any avocado spread on the toast. I pay four dollars for this that’s bullshit. Do better.
  • IS
    Iesha Singleton
    Nov 2, 2025
    1.0
    They did not have what I ordered ( food) and the coffee drink was horrible ! The workers were distracted with gossip amongst themselves.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' on weekdays?

Dunkin' is open from 5:00 AM to 6:00 PM Monday through Friday.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.