Business Details
About
Mexican Restaurant
Chipotle Charleston King Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.4
793 reviews
5 stars
186
4 stars
69
3 stars
45
2 stars
62
1 star
431
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant was frequently reported as dirty, with overflowing trash, unclean tables, and unsanitary conditions.
Staff Attitude
Customers consistently described the staff as rude, unhelpful, and unprofessional, often displaying a lack of motivation.
Food Quality
Many reviews highlighted poor food quality, including undercooked rice, stale chips, and missing ingredients.
Service Issues
Numerous complaints about long wait times, unfulfilled orders, and a lack of available menu items were noted.
Management Concerns
Customers expressed concerns about the absence of effective management, leading to disorganization and poor service.
- APArtur PoNov 16, 20251.0It was a terrible experience. As I love to visit this establishment in other cities, I always order through the app come and pick up my order. Here I did also. My order was canceled ready, but I could pick it up only after an hour. They were very slow to release orders, there was a queue. While one person made orders, the other employees walked around like drowsy flies, talking, laughing and doing nothing to speed up the delivery. This place I definitely do not recommend!
- KKKatherineNov 2, 20251.0This is the absolute worst chipotle I have ever been into. The girl working at the front huffed and puffed the whole time and instead of going and getting more ingredients for the line, she would just tell customers that they were out of it. She proceeded to make my bowl at the speed of a snail. She waited until I got to the register that there were no spoons or forks left as I was planning on eating there. I am a pretty chill person but this whole experience was absolutely ridiculous and everyone working there needs to be fired.
- KPKassidy PorterOct 25, 20251.0AWFUL. My friends and I came here after a long day of shopping for a little break and some yummy food. NO. We get in there and start ordering and this lady is slamming stuff around, rolling her eyes at us, and overall just extremely rude. We get our food, and the rice is uncooked and the steak was hard. The soda fountain wasn’t working so the only thing offered to us was water. Keep in mind, the cups we were given were DIRTY and had black specs all in it. EVERY single table in there was dirty. The trash was overflowing and NASTY. They were out of multiple basic things and we were informed about it by the lady screaming at us. You decided to work here and serve us so if you don’t want to do that then quit.
- JWJohn WhiteheadOct 22, 20251.0Got there at lunch time and they had no cheese, Pico, chicken, regular steak, soft drinks, chips, etc. I almost felt like the employees got a kick out of all the denials including the restroom that the code didn't work for. The whole place felt gross and I'm officially done with Chip. I just hope I don't get sick. Management must be nonexistent and it set me back $20.
- ZBZach BOct 16, 20251.0Listen. I walked into Chipotle thinking I was about to achieve flavor enlightenment — instead, I unlocked level 67 of culinary disappointment. The burrito was built like a geometry problem: all angles, no taste. The guac looked like it had beef with me personally. The rice? Dryer than my DMs and twice as crusty. They called it a “bowl,” but it felt more like a “cry for help.” The chicken had the texture of regret and the queso looked like it had been left on read. Even the salsa was gaslighting me — one bite sweet, the next bite straight fire from the seventh circle of diarrhea. The vibes? Nonexistent. The employees looked like NPCs stuck in a lag spike. My brain actually started buffering mid-bite. I’m convinced this meal dropped my IQ by 67 points and gave me permanent burrito trust issues. If I ever say “Let’s go to Chipotle” again, just know it’s a cry for help. 🌯🧠💀 #Stage67BrainRot
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on King Street in Charleston?
Chipotle Mexican Grill on King Street is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Charleston?
It is located at 374 King St, Charleston, SC 29401, in the Shadow Moss Place area.
Does Chipotle Mexican Grill offer delivery or in-store pickup services?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
What type of food can I expect at Chipotle Mexican Grill on King Street?
They serve customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How can I order online from Chipotle Mexican Grill in Charleston?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support any special dietary or sourcing practices?
Yes, Chipotle prioritizes real food made with 53 real ingredients, avoiding artificial colors, flavors, and preservatives, and sources ingredients from humane and sustainable farms.
What social media platforms is Chipotle Mexican Grill on King Street active on?
They are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn.
Can I use credit cards or gift cards at this Chipotle location?
Yes, Chipotle accepts credit cards and offers gift cards at this location.
Are there any nearby restaurants or food options close to Chipotle Mexican Grill on King Street?
Nearby eateries include Blimpie (fast food), Roti Rolls (restaurant and bar), Eat-a-Pita (Greek restaurant), Spring Roll Asian Cuisine, Moe's Southwest Grill, Sabatino's NYC Pizza, Groucho's Deli, Subway, and Rising Roll (sandwich shop).
What nearby retail and shopping options can customers visit around Chipotle on King Street?
Customers can explore nearby shops like Urban Outfitters, Simply j Boutique, Goorin Bros. Hat Shop, Scout and Molly's of Charleston, Respoke boutique, and Bijuju jewelry store.
Are there any convenient services or amenities near Chipotle on King Street that may help customers?
Yes, there is a Walgreens pharmacy and convenience store, TD Bank ATM, Western Union money transfer, and Jackson-Daveport Vision & Hearing Center nearby for health and financial needs.