Customers generally praised the food for being fresh, flavorful, and generous in portions, although some reported issues with undercooked items and missing ingredients.
Service Issues
There were numerous complaints about slow service, staff being unhelpful or rude, and long wait times for both in-person and online orders.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the establishment, with reports of dirty floors and unsanitary conditions.
Staff Attitude
While some customers appreciated friendly staff, many others experienced dismissive or rude behavior from employees.
Inconsistency
The quality of food and service appeared inconsistent, with some visits being excellent while others were disappointing.
MS
Michael Smith
1 day ago
3.0
Food is great when they get the order correct and actually send you the dressings you ordered and build the bowl the way your ordered. It's a 70% chance your order will not be correct if you order from Uber eats. Had this experience at 3 different locations.
KR
Kaci Ruquet
6 days ago
1.0
Came in today around 3, there was 1 person working behind the counter, a white women sitting in the lobby appeared to work there too but didn’t get up to help the young lady doing the line. The place is just horrible all together! New management needed asap !
BB
Bridgette Beahan
Nov 14, 2025
5.0
My experience let me tell you was like no other. Pita fresh. Meat fresh. Service the freshest. But forreal big cava fan and this location is the best.
MD
Michael Driggers
Nov 5, 2025
3.0
First visit but some things need to improve. The concept is wonderful and the food is great. I will come back to see if things get better. The person taking my order at the start of the line looked very annoyed when I said, “Hey, how’s to going?”. She basically said shut up and just order with her mad look and her reply of “good, now what can I get you.” The next 2 employees I spoke with were happy and friendly so that was good. The bathroom was disgusting and most of the tables were dirty and trash on the floor. It was 11:15 AM so. I figured it should have not been that dirty. Looked like a lot of people standing around talking. I was thinking one person should be making sure the bathroom and dining room were picked up and clean. Probably 6-7 people working inside. The food was perfect though.
JJ
Jaiden
Nov 3, 2025
5.0
Came in about 30-40 min before closing and the service was top tier! Alexis was super sweet and made us feel so welcomed even though it was the end of the night and our bowls were top tier!! Thank you Alexis and we will definitely be returning!
What type of cuisine does CAVA in Charleston, SC serve?
CAVA is a fast-casual Mediterranean restaurant serving customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Charleston?
CAVA is located at 1129 Savannah Hwy, Charleston, SC 29407, US.
What are the operating hours of CAVA?
CAVA is open every day from 10:30 AM to 10:00 PM.
Does CAVA offer delivery and online ordering?
Yes, you can explore the menu and order ahead online at https://order.cava.com/stores. Delivery is also available.
What payment methods are accepted at CAVA Charleston?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Can families and children dine at CAVA?
Yes, CAVA welcomes families and children and also offers a children's menu.
What apps are available for ordering from CAVA?
CAVA has mobile apps available on Android and iOS for easy ordering and loyalty benefits.
Are there nearby places where I can relax or get other services near CAVA?
Yes, nearby you can visit Hand & Stone Franchise for hair salon services, Tangled Studio- Brittany Homerston for beauty spa, and J&V Nail Spa for nail care.
Which nearby places can help customers with pet supplies and veterinary care?
Near CAVA, Hollywood Feed offers pet supplies and GoodVets provides veterinary services for your pets' needs.
Are there any grocery or food retail stores near CAVA for additional shopping?
Yes, nearby supermarkets include Doschers IGA-Charleston and Whole Foods Market for groceries and bakery items.