Bojangles

3.0
1356 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
740 Folly Road, Charleston, SC
29412, United States

Hours

Reviews

3.0
1,356 reviews
5 stars
406
4 stars
228
3 stars
166
2 stars
99
1 star
457

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Many customers complained about the food being cold, overcooked, or incorrect, with some experiencing raw chicken.

Staff Behavior

Numerous reviews mentioned unprofessional behavior from staff, including being inattentive, rude, and unmotivated.

Operational Issues

Frequent complaints about the drive-thru system, including long waits and malfunctioning automated ordering.
  • CW
    Cherrell Wigfall
    1 day ago
    1.0
    Today we ordered at 2:37 and it’s 2:44 but yet we were the only ones in line and we were told to move up to “get off their timer” in addition to that we were told it’d be a 4 minute wait for the bo berry biscuit it’s clear that common sense isn’t so common because if we didn’t want to wait 4 minutes for a biscuit then why would we want to wait almost 10 for some chicken. After they claimed the chicken was ready in the first place. Not only was it not ready it was in the fryer so long that it was hard as a rock.
  • BB
    Byron Brown
    Nov 11, 2025
    1.0
    Attention!!!!!!1st of all this place need to be shut down Health department will visit random Bathrooms nasty lobby had food on tables And the. place just open Second chicken was cold and sides was cold No napkins in holder the lady with the dreads in her hair was not customer service friendly!! If you don’t like working quit !!please Waste of money here highly disappointed!!
  • EN
    Erica N
    Nov 10, 2025
    1.0
    Worst Bojangles I have ever been. And I’m not from this state. My food was cold, informed the lady ( with dreads) my food was cold including sides. She stated the chicken just came if so why was it cold, haven’t even had my food 5 minutes. She wouldn’t take my chicken back, but had me waiting on sides which I never received, so I threw it in the trash. Bad customer service never again.
  • JJ
    Jesse Johnston
    Oct 27, 2025
    3.0
    It sucks you order stuff and when you get to the window, they tell you they don't have this, they don't have that. And one day I asked for honey, and they said, they don't have honey, they don't carry honey which I know, wasnt true. They do because I got it there a week before in honey packets. I truly think the girl was too lazy to go walk to the other station and grab it for me? 😔
  • KB
    Kathryn Burnette
    Oct 26, 2025
    1.0
    i went through the drive thru and wound up waiting 30 minutes for my food (one 2 piece dinner meal). they gave me the wrong food, then i had to wait another 15 minutes. when they finally gave me my food, i did not get a biscuit and they got my sides wrong. the portions were horrible as well. i normally don’t post things like this but i have had several bad experiences at this specific location.

Frequently Asked Questions About Bojangles

What types of food does Bojangles offer?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and Southern-style breakfast, lunch, and dinner options.

What are the dine-in hours for Bojangles at 740 Folly Road?

Dine-in is available daily from 5:00 AM to 10:00 PM.