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Arby's

3.6
(694 reviews)
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Business Details

1646 Sam Rittenberg Blvd, Charleston, SC
29407, United States
(843) 766-5141
http://www.arbys.com/locations/us/sc/charleston/1646-sam-rittenberg-blvd/store-1114
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1646 Sam Rittenberg Blvd, Charleston, SC
29407, United States

Hours

Reviews

3.6
694 reviews
5 stars
286
4 stars
153
3 stars
83
2 stars
41
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised specific menu items as delicious.

Service Issues

Many reviews highlighted poor customer service, including inattentive staff, long wait times, and incorrect orders.

Staff Friendliness

Some customers noted friendly and helpful staff, particularly at the drive-thru, while others experienced rudeness.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others pointed out issues with the dining area and condiment stations.
  • KH
    Kohl Hughes
    6 days ago
    1.0
    Honestly, all of the fast food places in West Ashley are complete trash as far as service goes. This is no different. They got my order wrong and they didn’t put in a single sauce that I asked for. The kid working the window mumbled everything and was so quiet you could barely understand him. They all act like they don’t care at all. Minus five stars
  • KW
    Karen Washington
    Feb 18, 2026
    1.0
    Every time I do a doordash and order food either the the order wrong.... But this time NO fish sandwich and I have to wait to get my money back...so what do I tell the child that didn't get a sandwich....last time ordering from Arby's...did get two fish sandwich... order 3
  • AM
    Angie Mcfadden
    Feb 1, 2026
    1.0
    Night shift is full of young teens. Asked for my food to be cook to order & it was refried . The chicken sandwich had been cooked to nothing.
  • GG
    Grant Grant
    Jan 26, 2026
    1.0
    Attention Arby's. Before you tell delivery drivers to verify orders you need to make sure that the orders are correct because it is your fault the food is an expedited properly. That's where you have a majority of customers leaving you bad reviews.
  • SS
    shana swain
    Jan 6, 2026
    5.0
    Peach Cobbler Egg Rolls sooooo good!
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Brand Certified Facts from Arby's

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