Feedback indicates a significant decline in customer service quality, with many customers reporting rude and unprofessional staff.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly regarding smoking near the entrance and overall store cleanliness.
Pricing
Customers appreciate the competitive pricing and good deals, often highlighting the affordability of produce and groceries.
Staff Attitude
There are mixed reviews on staff attitude, with some praising friendly employees while others report negative interactions and a lack of professionalism.
Checkout Experience
Customers frequently mention long wait times at checkout, although the introduction of self-checkout stations has improved efficiency.
KB
Kellie Brandner
3 days ago
1.0
NEVER ENOUGH PEOPLE WORKING!!!!!!! 😡
MB
Montrell Bordeaux
Feb 12, 2026
1.0
The employee Brown, skin lady with big eyes today was very rude when I ask important question about one of my friends traveling jobs from Folly. I really felt like how she responded was unprofessional and she could’ve professionally handle that correctly. This is one of the worst stores I went to with the worst attitude.
OP
O P
Jan 24, 2026
1.0
I’ve been a customer of Food Lion for over 34 years, and even though this store has been going downhill for years, this morning I decided to hang it up and never go there again! So I attempted to purchase two bags of Fresh Express Salad early this morning, and when the cashier, a young and skinny black male, rang them up, they rung up for $3.79 each, when in reality, as seen on the attached picture from their sales flyer, they were supposed to ring up at $5.00 for both. I nicely informed the cashier that after scanning my MVP card, they were supposed to ring up at $5.00 for both, and that’s when he decided to get nasty and argue with me, instead of looking at the flyer or at the display case where they were properly labeled as 2 for $5.00. Being that I didn’t have the time to argue with him, or to do his job for him, I told him just to keep them and remove them from my total. Very sad to see that they continue to hire rude and incompetent people, whom don’t care about anything, with no customer service skills, and whom behave in an unprofessional manner. Apparently this kid has never been trained to go above and beyond, or to exceed expectations.
What are the operating hours of Food Lion at Ashley Crossing in West Ashley?
Food Lion at Ashley Crossing is open daily from 7:00 AM to 11:00 PM.
Does this Food Lion location offer delivery and pickup services?
Yes, this Food Lion offers both in-store pickup and delivery services.
Where is Food Lion at Ashley Crossing located?
It is located at 2245 F Ashley Crossing, Charleston, SC 29414, in the Ashley Crossing shopping center.
What payment methods are accepted at Food Lion, Ashley Crossing?
They accept debit cards, mobile NFC payments, and do not require cash only; paycheck payment is also available.
Does Food Lion at Ashley Crossing have accessibility features?
Yes, it has wheelchair accessible entrances, parking, and public restrooms.
Are organic and prepared foods available at Food Lion in Ashley Crossing?
Yes, the store sells organic products as well as prepared foods.
How can I stay updated with Food Lion’s promotions at Ashley Crossing?
You can visit their website or their Shop & Earn Rewards program page to start saving today.
What nearby restaurants can I visit before or after shopping at Food Lion?
Nearby dining options include Hong Kong Chinese Restaurant, Rio Chico Mexican Restaurant, The Pampered Palate, Baroni's Pizza, and The Flying Biscuit Cafe.
Are there other shopping stores near Food Lion in Ashley Crossing?
Yes, there are several shoe stores such as Shoe Carnival and Shoe Station, as well as clothing stores like Young's Fashions nearby.
What services are available near Food Lion in Ashley Crossing besides shopping and dining?
Nearby services include financial advising at Edward Jones, medical diagnostics at Tricounty Radiology, printing at PostNet, money transfer via Western Union, and shipping at UPS Authorized Shipping Outlet.
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