Wendy's

3.5
1120 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
823 Knox Abbott Dr., Cayce, SC
29033, United States

Hours

Reviews

3.5
1,120 reviews
5 stars
418
4 stars
242
3 stars
158
2 stars
93
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or treated poorly.

Order Accuracy

A significant number of customers reported incorrect orders, with many stating that their requests were not fulfilled properly.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.

Food Quality

While some customers praised the food as fresh and tasty, others reported issues with cold food and incorrect items.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty conditions and pest sightings.
  • JH
    Joi Hayes
    Nov 14, 2025
    5.0
    It’s Wendy’s. Best fries
  • KK
    Kevo
    Nov 11, 2025
    2.0
    I love Wendy’s but my goodness every one I go to now they’re either out of something, low staffing which isn’t that bad, the tea isn’t sweet or either they get my order wrong I’m like somebody needs to figure something out cuz this is insane. Wendy’s used to be the bomb it done went down hill now smh. Get yall act together fr.
  • SW
    Steven Wyatt
    Nov 2, 2025
    2.0
    Food is always good but today at approximately 10pm i was ordering food and asked for a JBC meal deal. After i heard the price i knew my order was wrong and tried to inform the lady taking my order. But instead she caught an attitude and said something along the lines of “LIKE I SAID, that is your order, the price doesnt show on the screen” i get to the window and i ask her what my order brings and she says nuggets. I then tell her that what she gave me was a Biggie bag and not a JBC meal deal. If workers are going to catch an attitude, atLEAST know your menu. Ill just go to another wendys
  • SB
    Susan Bradshaw
    Oct 4, 2025
    1.0
    Worst Wendy's in Columbia. October the fourth rude workers rude manager on duty around noon they goof off and laugh and I feel like I was racially treated wrong because they laughed at me because I had got the wrong order online cannot get a hold of managing headman or at the owner so I would like to speak with a district manager
  • RB
    Richard Baldwin
    Sep 23, 2025
    1.0
    I came for breakfast but I wouldnt be able to tell you how the food was bc I didn't get to get any. I was in a larger truck that cant go through the drive through so I tried to go in the dining room to order. The door was locked and 2 employees just sat there staring at me and then eventually walked off with no communication at all just stared at me like i was dumb. How are truckers suppose to get breakfast if fast food employees are so lazy that they cant open the door to serve a customer.

Frequently Asked Questions About Wendy's

Is 40 Cayce Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.