Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or treated poorly.
Order Accuracy
A significant number of customers reported incorrect orders, with many stating that their requests were not fulfilled properly.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with cold food and incorrect items.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty conditions and pest sightings.
JH
Joi Hayes
Nov 14, 2025
5.0
It’s Wendy’s. Best fries
KK
Kevo
Nov 11, 2025
2.0
I love Wendy’s but my goodness every one I go to now they’re either out of something, low staffing which isn’t that bad, the tea isn’t sweet or either they get my order wrong I’m like somebody needs to figure something out cuz this is insane. Wendy’s used to be the bomb it done went down hill now smh. Get yall act together fr.
SW
Steven Wyatt
Nov 2, 2025
2.0
Food is always good but today at approximately 10pm i was ordering food and asked for a JBC meal deal. After i heard the price i knew my order was wrong and tried to inform the lady taking my order. But instead she caught an attitude and said something along the lines of “LIKE I SAID, that is your order, the price doesnt show on the screen” i get to the window and i ask her what my order brings and she says nuggets. I then tell her that what she gave me was a Biggie bag and not a JBC meal deal. If workers are going to catch an attitude, atLEAST know your menu. Ill just go to another wendys
SB
Susan Bradshaw
Oct 4, 2025
1.0
Worst Wendy's in Columbia. October the fourth rude workers rude manager on duty around noon they goof off and laugh and I feel like I was racially treated wrong because they laughed at me because I had got the wrong order online cannot get a hold of managing headman or at the owner so I would like to speak with a district manager
RB
Richard Baldwin
Sep 23, 2025
1.0
I came for breakfast but I wouldnt be able to tell you how the food was bc I didn't get to get any. I was in a larger truck that cant go through the drive through so I tried to go in the dining room to order. The door was locked and 2 employees just sat there staring at me and then eventually walked off with no communication at all just stared at me like i was dumb. How are truckers suppose to get breakfast if fast food employees are so lazy that they cant open the door to serve a customer.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cayce, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cayce, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 796-2894.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 40 Cayce Wendy’s serve breakfast?
Yes, this Wendy’s location in Cayce, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Cayce, SC?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's location at 823 Knox Abbott Dr. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Is delivery available from Wendy's at this location?
Delivery is available; you can check availability near you by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options does Wendy's at 823 Knox Abbott Dr. accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's location in Cayce?
You can contact their Customer Care team via live chat at their Contact page, call 888-624-8140, or directly call this restaurant at (803) 796-2894. You can also fill out their Customer Satisfaction Survey with your visit information.
Where can I find the menu and prices for Wendy's in Cayce?
Menu and pricing can be found on order.wendys.com or the Wendy's mobile app after selecting this location; prices may vary by location.
Are there any nearby alternative fast food restaurants near Wendy's at 823 Knox Abbott Dr.?
Yes, nearby alternatives include Zaxby's for chicken, Taco Bell for Mexican fast food, Captain D's for seafood, and Starbucks for coffee and snacks.
How can nearby businesses like Jackson Hewitt Tax Service or CARSTAR Cayce Collision complement my visit to Wendy's?
You can combine errands like tax services at Jackson Hewitt or vehicle repairs at CARSTAR with a meal at Wendy's, making your visit more efficient and convenient.
Is there a nearby ATM if I need cash when visiting Wendy's?
Yes, there is a First Citizens Bank ATM close by, so you can easily withdraw cash if needed before or after your meal.
What is the dress code at Wendy's located at 823 Knox Abbott Dr.?
The dress code is casual, so feel free to dress comfortably when visiting.