Service Issues
Customers frequently reported long wait times, poor service, and rude staff, particularly during busy shifts.
Food Quality
There were numerous complaints about food being cold, improperly cooked, or not fresh, with some customers experiencing food poisoning.
Positive Staff Interactions
Despite the negative feedback, several customers praised specific employees for their friendly and efficient service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including bugs in food and drink nozzles, raising concerns about hygiene.
Inconsistent Experience
Overall experiences varied greatly, with some customers enjoying their meals while others had disappointing visits.