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Dunkin'

3.1
(763 reviews)

Business Details

549 Knox Abbott Dr, Cayce, SC
29033, United States
(803) 661-8269
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cayce, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
549 Knox Abbott Dr, Cayce, SC
29033, United States

Hours

Reviews

3.1
763 reviews
5 stars
276
4 stars
96
3 stars
74
2 stars
57
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Wait Times

Customers frequently complained about excessively long wait times in both the drive-thru and for mobile orders, often exceeding 30 minutes.

Food Quality

Several reviews mentioned subpar food quality, including burnt items and drinks that did not match orders.

Management Issues

There were multiple mentions of poor management practices, including staff being untrained and the store not adhering to posted hours.
  • TC
    The salty cracker
    3 days ago
    5.0
    The staff were awesome. Busy as hell and they are getting it done. Give them a raise
  • TB
    Taylor Blackmon
    3 days ago
    1.0
    The cashier was rude when I went to pick up my food. There are ways to talk to people and being rude is not one of them.
  • CW
    Chris W
    4 days ago
    1.0
    Really, really bad. Horrible service and they are out of everything. Sad - DD has a great business model and a consistently terrible execution of it.
  • MM
    Mark
    4 days ago
    1.0
    They always got an attitude no matter the time of day.
  • TM
    Thulani M.
    Feb 20, 2026
    1.0
    i am a frequent customer and usually do not have many issues other than my drink tasting different every time i come and the price being different. however one of the workers here has no sense of customer service whatsoever. i received a cup that had a gash in it that caused my drink to spill in my cup holder. i then had to drive back to the store after realizing and when i told the worker about it she proceeded to make it seem like I caused it. she did give me a new drink but it was “made” in under a minute and tastes like milk rather than matcha. don’t waste your time here

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cayce, SC?

Dunkin' in Cayce, SC is open Monday through Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 7:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Cayce offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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