Dunkin'

3.1
748 reviews
Decked Out Lattes
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Business Details

549 Knox Abbott Dr, Cayce, SC
29033, United States
(803) 661-8269
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cayce, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
549 Knox Abbott Dr, Cayce, SC
29033, United States

Hours

Reviews

3.1
748 reviews
5 stars
274
4 stars
96
3 stars
74
2 stars
56
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff and long wait times, often exceeding 30 minutes.

Staff Attitude

Many reviews highlighted unfriendly and dismissive attitudes from employees, contributing to a negative customer experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness and Safety

Concerns were raised about cleanliness and safety, including unsanitary conditions and inappropriate behavior from staff.

Management Issues

Several reviews pointed to a lack of effective management, with calls for better training and oversight of staff.
  • DM
    Diamond McDaniel
    5 days ago
    1.0
    My order had a strong chemical/mothball-like smell and taste, almost as if it absorbed the odor from paper or packaging. It didn’t seem safe to eat, so I threw it away.
  • KM
    KALE MAMA
    Nov 12, 2025
    1.0
    I gave this location a 1 because you have to rate something otherwise I would opt for a 0! This is the 3rd and last visit I will give this store. The individual or young lady who works the drive through is the absolute worse! I ordered at 12pm, mind you, I remember the time because she pointed it out along with many expletive words, upset about being at work?!?! Each time I have gone to the drive through, she opens the window, states the total and then immediately slams the door back. Not once have I been given the opportunity to respond so that my app may be scanned. Her attitude is horrible along with her service. This cannot be the service expectation of dunkin', as I am normally a frequent flyer at the Lake Murray boulevard location in which I receive outstanding service! I will no longer be a customer at this location and good luck to anyone else who does go there!
  • SS
    Sharee “Camo” Smigiel
    Nov 12, 2025
    1.0
    Very rude employees Nov 12th 2025 the three girls on location. Corporate will be notified. Too lazy to add donuts for customer or offer her substitute.
  • OD
    Omar Daoudi
    Nov 12, 2025
    1.0
    Lady at the window is so rude,Ignored us at speaker and window, big L for Dunkin lmao SMHH
  • FW
    Felicia Wageman
    Oct 24, 2025
    1.0
    Be prepared to wait at least 30 mins for anything, even if you're the only customer, food quality is horrible, customer service is just as bad
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cayce, SC?

Dunkin' in Cayce, SC is open Monday through Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 7:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Cayce offers delivery and curbside pickup services.