Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items, cold food, and missing components in orders.
Staff Attitude
Customer service was frequently criticized, with reports of rude staff and lack of attention to customer needs.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, noting well-maintained dining areas and restrooms.
Positive Experiences
Despite the negatives, there were positive mentions of friendly staff and good food quality in some instances.
DD
Dawn Davenport
Feb 24, 2026
2.0
We went to Bojangles to get a biscuit this morning and was shocked by the terrible disposition of the person taking our order. She made it obvious that she didn't want to take our order and that she didn't want to be at work. She even said out loud that she was ready to go home.
Unrelated to her, a lady came in and asked to see the GM. She told the GM she was there just checking to make sure she hadn't missed her call. The GM rudely said I didn't call you. I think the girl must have applied for a job, but was turned away very curtly. If I were her, I wouldn't want to work there!
This Bojangles used to have a friendly, hardworking staff, but this has changed. We will have to find another Bojangles for our business.
SJ
Shakira Joyner
Feb 23, 2026
1.0
I truly wish I could separate the position for this rating. Management and cashiers at the window encounter were a delight while I reported that my Cajun fillet biscuit was not fully cooked enough with a rubbery texture when I took a bite. It was the super aggressive, cook yelling from the back stating if it’s not cooked good enough for her she can order something else because we are way too busy to be dealing with this, she can get something else or not. I kindly ask for my money back and let establishment after a customer tried to make light of the aggressive situation. The aggression and hostility coming from the kitchen was embarrassing and completely unprofessional.
VV
Vana
Feb 22, 2026
1.0
I would give 0 stars but I had to get this to move forward, ~6pm Saturday, against my better judgment, stopped by this location on our way out of Columbia to get carryout,but he decided to dine in, I ordered 3 pc, which is leg & thighs, mash potatoes, dirty rice, went to wash my hands, the rest room was filthy, had smears of stool on the toilet and the tissue, I wanted to leave then but couldn't convince him, the lady informed me they didn't have thighs but had breast and wing, I got the breast, she said they were cooking chicken, got back to the table, I had the same order as him, with fries and rice,tea looked at my receipt to make sure that was not what I ordered, it wasn't, the food was old, warm and tasteless, biscuits were old and hard, now I know why there were no customers there, which is always a sign for me to keep moving, i don't give second chances, nobody can convince me to ever stop there again. Not to mention when I got home my stomach started to ache and into the toilet I went, hoping I didn't catch some virus from that filthy place. Do better Bojangles
RS
Randy Smith
Feb 19, 2026
2.0
People in drive threw weren't nice at all, food was cold.
JS
John Smothers
Feb 17, 2026
1.0
Ok they actually ask what could be better . Pork chop biscuit was a issue , too thin an cooked till pork jerky it did have gravy on it and the gravy was normal but it was so tough I couldn't chew the meat . It local for me so I had stoped in often . Hated to loose a convient spot but it's got to be edible y'all! And we had 2 and a steak I didn't hear any complaints out of the steak eater theirs was gone.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are Bojangles' dine-in hours?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Bojangles have a drive-through service and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Where is this Bojangles location situated?
This Bojangles is located at 3021 Charleston Hwy., Cayce, SC 29172, USA.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Can I order food from Bojangles through an app?
Yes, you can order food via the Bojangles app available on both iOS and Android platforms.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services along with breakfast, lunch, and dinner options.
What nearby fast food options are available around Bojangles?
Nearby fast food options include Sonic Drive-In, Hardee's, McDonald's, and Wendy's, providing varied choices for quick meals.
Are there coffee shops near Bojangles where I can grab a drink before or after my meal?
Yes, nearby coffee shops include Starbucks, KoffeeKoala, and Cinnabon (which also serves coffee), great for enjoying a beverage alongside your meal.
What accommodations are available near Bojangles for travelers?
Nearby hotels and motels include Quality Inn West Columbia, Country Hearth Inn & Suites Cayce Columbia, and Quality Inn, suitable for convenient stays near the restaurant.
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