Service Issues
Customers frequently reported slow service, poor communication, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted declining food quality, including cold, overcooked, or incorrect orders, with some customers experiencing food poisoning.
Inconsistent Experience
While some customers praised friendly staff and good food, others noted significant inconsistencies in service and food quality, suggesting a lack of reliable standards.
Operational Problems
Frequent mentions of equipment issues, such as broken machines and missing menu items, contributed to negative experiences.