Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported slow service, particularly during busy times, with long wait times in both drive-thru and lobby.
Food Quality
Mixed reviews on food quality; while some enjoyed the freshness and taste, others experienced issues with cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Cleanliness
The dining area was generally noted as clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
Several customers experienced issues with incorrect orders, indicating a need for improvement in order accuracy.
DB
David Bright
Dec 29, 2025
5.0
I don’t usually gift credit but I give credit when credit is due this Arby’s establishment off of Highway nine and bowling Springs has some of the best service I’ve ever had for a fast food restaurant. There was this young man. His name was Ayden and I have to compliment him in anyway, he has the brightest future going for him. He is the most respectful, young outgoing, and he just wants to be something one day, and I respect that he reminds me of a young version of me and honestly, I am so happy that I picked Arby’s that day. I don’t normally eat Arby’s, but I was super satisfied five stars.
JF
Justin F
Dec 18, 2025
3.0
Typical Arby's
DF
deonna fitch
Dec 6, 2025
4.0
The front cashier was in the lobby so the drive thru person went ahead and took my order so I didn't have to wait. Very much appreciated .
AX
anela xela
Nov 14, 2025
5.0
Excellent service and good
JE
Jimmy Elston
Nov 14, 2025
2.0
Food is pretty good. It took 40 minutes to get my food, Texas roadhouse is faster and better. This has got to be the slowest Arby's I have ever been to.